Unauthorised Charges Just received a notification for a subscription charge I never signed up for. I downloaded the app maybe a month ago, but have not had the time to make an account OR even start a trial. The subscription does not even exist in my Apple settings, so quite unsure as to how they've started charging me. Have e-mailed the support team, but quite upsetting that I have to waste time into getting a refund.

Unauthorized Monthly Charges After Cancelation Like many others, we have been charged again and again after cancelling. I am now handling with my bank, and reporting as fraud. They do not accept "Customer Inquiries" via phone when called and you must rely on email communications.

Unauthorized Charges Charged twice on same day $31 and $63 when I only requested a 30 day free trial. Total scam.

Best decision for my family This is the only at-home workout I've been able to consistently stick with - and even get EXCITED about doing. The variety is what keeps me coming back, and continues to transform my body. Even my self-proclaimed-exercise-hater husband is doing it with me now. We feel like we are exercising with our FRIENDS in NY every day. I recommend Daily Burn to everyone!

Bogus charges...prompt and courteous refund Two months of charges appeared on our bank statement that we did not make. After contacting their customer service, we found out it was connected to an email address that was not ours. They promptly and courteously refunded those charges. No idea how it happened, (and we had our bank close that card, of course), but I'm quite happy with their customer service!