Carolyn Maloney
GBWhen I ordered an e-gift card for my… When I ordered an e-gift card for my daughter for Christmas, I gave the Alpine Shop an incorrect email address for my daughter. Hillary was so sweet in helping an old lady fix her mess! Thank you so much for the kind & professional service. I highly recommend the Alpine Shop.
Peter Castro
GBSold me an item that was no longer in… At first, Alpine shop refunded my order because they sold me an item that was no longer in stock. After reading my review they reached-out to me personally to apologize, and luckily enough the entire issue was a big mixup and they offered me the product I ordered at a discount. Spectacular customer service. Great people. Setting the bar for online retail.
W Douglas Fitzgerald
GBResponded quickly to my questions about… Responded quickly to my questions about the product, then fulfilled my order promptly. Product received within a few days and was high quality at an affordable price.
Jersey Joe
GBSearch Ended I've been searching for a great deal on an Orage Alaskan ski jacket. I was able to find it at Alpine Shop VT. It took a good bit of searching to locate it as Alpine Shop VT wasn't necessarily in the top pages of the search engine. In any case I now own one. One customer service note. I did phone the company, left a message, but to my knowledge, did not receive a return call. That was a bit disappointing. Very happy overall and of course a great price!
Jen
GBExcellent customer service I had some questions about skis I purchased and Hillary was very responsive and helpful. I ended up returning them for another model based on Hillary’s advice. Could not have been a smoother process. Excited to try my new skis this winter!