Very good communication with them Very good communication with them, they reply fast and always, I waited a little bit too much to order to be shipped but there is no worries!

Great communication throughout Great communication throughout the purchase and post-purchase process. All queries responded to quickly and accurately. Bike delivered reliably and everything is as described. Very happy.

be patient and you will be rewarded for a start, what I liked less and what is worth improving 1. communalisation. 2 days on average for an answer, which also often provoked further questions and therefore prolonged the process. 2. time from order to dispatch - definitely worth working on to reduce this - I know that during the season there is a problem because there are too few hands to work, but maybe it is worth hiring people to help temporarily? For the long waiting period for the bike a gift was promised but in the end I got nothing. what was liked: 1. pre-assembled bike - from my side putting wheels and handlebars and saddle. 2. packing the bike - there is no chance of anything getting damaged during transport. 3. the price of the bike - very good for me

Delivery to Poland I ordered the bike from IBK to Poland. It was an Orbera Oiz in a beautiful Green Goblin paint job. From the time of ordering to delivery will be even a month. The bike was well protected and came undamaged. The contact with Eduardo was efficient, the invoice was issued without any problem. I would have given 5 stars, but the bike was delivered without a cover to protect the frame from chain strikes. Unfortunately, I had to wait more than a month for the cover, so I was forced to purchase a temporary cover fastened with velcro. I recommend the IBK store because they have a large assortment, high discounts and care about good customer contact. The store could gain new customers from abroad if shipping times were faster :)

anytime again fast communication, bike as described, good quality, fast and safe shipping, anytime again