be patient and you will be rewarded for a start, what I liked less and what is worth improving 1. communalisation. 2 days on average for an answer, which also often provoked further questions and therefore prolonged the process. 2. time from order to dispatch - definitely worth working on to reduce this - I know that during the season there is a problem because there are too few hands to work, but maybe it is worth hiring people to help temporarily? For the long waiting period for the bike a gift was promised but in the end I got nothing. what was liked: 1. pre-assembled bike - from my side putting wheels and handlebars and saddle. 2. packing the bike - there is no chance of anything getting damaged during transport. 3. the price of the bike - very good for me

Great business Nice family owned business. Was not sure if it was a real company being in the US. But all went well and Eduardo was great on seeing things through.

Great communication throughout Great communication throughout the purchase and post-purchase process. All queries responded to quickly and accurately. Bike delivered reliably and everything is as described. Very happy.

Great customer service Great customer service. Eduardo was really helpful in assisting me with my order. Let me know about a discount code to get 10% off. Bike arrived on time and well assembled. Very impressed with the service.

Very fast delivery Very fast delivery, price lower than other sellers, comunication on a very good level althought no changes were possible (I would like to buy bigger chain ring than factory settings)