Very disappointing service from Sun & Ski Sports I ordered HOKA Mach 5, the price is Ok But can you imagine that they sent left shoe 8.5D(EU Size 42) and right shoe 8.5B(EU Size 40 2/3). I believe that one is men size 8.5 and another is women size 8.5. The phone is difficult to connect and I tried to sent Email and Live message, but still not got answer.Returns policy is very complicated and cost high.Never buy from this shop.

Impeccable Bike team Service! We had to go back twice within a week for bike returns for our 10-year old, who apparently was at the cusp of a 24” and adult (XS) 27.5” bike. While we’d expected the bike team to be annoyed with seeing us a 3rd time in a week, they were fully understanding AND even suggested we let our little one ride the 3rd (and final bike) outside for a while to assure this was “the one”. We are forever customers!

Best Customer Service Experience on the Planet I'm so very thankful that I stumbled upon Sun & Ski Sports! I recently made my 2nd major bike purchase this year. Jake, Tova and the rest of the Bike dept.'s staff were exceptional! Jake, Manager, provides the absolute best customer service/experience on the planet. This guy needs to be cloned and distributed to every retail establishment throughout the world. He's extremely knowledgeable, a great listener, and has been in the business for a long time. His outstanding professionalism has definitely rubbed off on his staff. I didn't mine driving 50 minutes away from home and passing numerous speciality bike shops in order to make my purchases with Jake. Sun & Ski sell both of the brands that I'm most interested in (Cannonade & Cervelo). This means that as long as I'm in anything bike related, I will be traveling there to make my purchases. Jake and his staff are the Gold-standard/Ritz-Carlton of providing outstanding customer service!!!!!!

Popular style Dudes at a really good price These shoes were half price at your store compared to every other place I had shopped. Shipping added a little extra, but they did get to me quickly, and even with the shipping, they were still a good deal. I have had my eye on the Rodeo Denim Hey Dudes for months now waiting for a deal and you were the first ones to offer something, and it was a really good deal at that.

Superior service and shipping I had previously purchased the same shoes at Journeys. Not only did you all cancel an order, my fault for fat fingering the address, but refunded and shipped out my new order before the fools at Journeys even refunded my original order with them. Thank you for being a breath of fresh air. Your customer service was amazing at canceling my original, incorrect address order quickly and efficiently. Your delivery was fast and I was kept up to date with shipping information along the way. I absolutely love my Hey Dudes and look forward to purchasing from you in the future.