Peter
GBCustomer service was excellent Customer service was excellent. I visited the store two different times and dealt with different employees who all treated me with respect and helped me find everything i was looking for. I highly recommend visiting the store.
Eli
GBAffordable (but Chemical-y) Apparel It took a significant amount of time for the shipment to arrive. Once it arrived, my sweater smelled strongly of chemicals and had an extremely rough texture compared to the one I felt in-store. After a wash, it does feel/smell better, but the apparel just doesn't feel as soft/comfortable as the in-store option. That said, it cost half as much here - you get what you pay for!
Leo Jaramillo
ECI´m so happy I found this store! I´m so happy I found sun and ski, these guys are amazing. The interface is a bit basic, but the prices are unbeatable. I was looking for a pair of Tecnica shoes, which I couldn´t find anywhere else in the color I wanted. When I made the purchase I was a bit afraid; it was the first time I had purchased from them and there were not many reviews available. The day after I placed my order, I received an e-mail from customer service, updating me on it. Customer service would reply immediately to all my e-mails and they were always super nice. I received my order in a timely manner and the shoes are amazing!!! I ended up buying more items from them, and I will definitively buy from them again. I highly recommend this store
JM
GBI paid $30 to return bindings THEY gave… I paid $30 to return bindings THEY gave me incorrect details on; REFUSED me a free return shipping label AND didn't refund me the full amount. I've seen better customer service grow out of the side of a barn--LONG wait times & answers that sound like its a bot (unhelpful, non-human, nonsensical). We are a family of avid outdoorsy people, and Sun & Ski just LOST CUSTOMERS FOR GOOD. I've been dealing with Evo and Tactics... BOTH of which will give you the experience you want when buying gear online. Don't waste your time and money with this joke.
Marla
GBPopular style Dudes at a really good price These shoes were half price at your store compared to every other place I had shopped. Shipping added a little extra, but they did get to me quickly, and even with the shipping, they were still a good deal. I have had my eye on the Rodeo Denim Hey Dudes for months now waiting for a deal and you were the first ones to offer something, and it was a really good deal at that.