Came through under some challenging circumstances Appreciate the follow through and diligence by the ASG team. we ordered 2 bike cases from them that were stuck on a ship outside the port. They kept us appraised of the situation and made sure that delivery would be in time for any trips we had planned. They even gave us other options in case our needs were more urgent. The cases came in due time. I would definitely recommend this team for cycling gear purchases.

I ordered and received an Aerotech… I ordered and received an Aerotech Evolution X TSA bike case from ASG. The case is certainly well built, however I immediately found that my wheels with gravel tires would not fit in the case. This surprised me as everyone knows that gravel riding is now a major component of the cycling world. I called ASG and was not greeted with much understanding although they knew this to be the case, nevertheless they agreed to take the bag back, however I would need to pay the $150 shipping fee. That evening I looked at all of the ASG advertising and YouTube reviews for the case and nowhere was anything mentioned about this limitation. I called again the next day and after a lot of haggling ASG agreed to split the shipping fee with me. This was unsatisfactory however there was nothing i could do so I needed to accept. I still see nothing about this glaring limitation in ASG's advertising of this case. I would never do business with them again.

I recently purchased a tri bag that was… I recently purchased a tri bag that was delivered defective. I was panicking because I needed it for a race I was traveling to that same week—the customer service from ASG was just awesome, they got back to me on the first business day they were open with a solution, which is just so unusual these days. Will definitely recommend ASG to others and buy from ASG again. Thank you!!

I never heard of this company before I never heard of this company before. I ordered the AEROCOMFORT ROAD 3.0 TSA BIKE TRAVEL BAG at a great sale price. Was pleasantly surprised that I could pick a free gift. Thought it was going to be some near-worthless trinket... was surprised at the items I could choose from! Ended up with a really nice SCICON RACE RAIN BAG PLUS!

Amazing customer service all around Amazing customer service all around. Super flexible. Quick replies. A company that is just working hard to make sure everyone has what they need to get their sport done on time! Thank you