SSL
GBGreat place to get bike related travel items. I have ordered bike products from ASG the store several times and have been very pleased. The quality of the merchandise is excellent. The customer service I’ve never had to use. The shipping is very fast and I have been pleased overall with my experiences shopping at ASG’s online store.
Robert
GBI ordered and received an Aerotech… I ordered and received an Aerotech Evolution X TSA bike case from ASG. The case is certainly well built, however I immediately found that my wheels with gravel tires would not fit in the case. This surprised me as everyone knows that gravel riding is now a major component of the cycling world. I called ASG and was not greeted with much understanding although they knew this to be the case, nevertheless they agreed to take the bag back, however I would need to pay the $150 shipping fee. That evening I looked at all of the ASG advertising and YouTube reviews for the case and nowhere was anything mentioned about this limitation. I called again the next day and after a lot of haggling ASG agreed to split the shipping fee with me. This was unsatisfactory however there was nothing i could do so I needed to accept. I still see nothing about this glaring limitation in ASG's advertising of this case. I would never do business with them again.
Rob Andrew
GBCame through under some challenging circumstances Appreciate the follow through and diligence by the ASG team. we ordered 2 bike cases from them that were stuck on a ship outside the port. They kept us appraised of the situation and made sure that delivery would be in time for any trips we had planned. They even gave us other options in case our needs were more urgent. The cases came in due time. I would definitely recommend this team for cycling gear purchases.
customer
GBSUPER FAST PRODUCT ARRIVE ON TIME GREAT SERVICE
richard murphy
GBI returned a bike box in August 2022… I returned a bike box in August 2022 for a refund and have heard nothing since. Despite several emails and messages to their customer service or CEO . I would not recommend this company or trust them.