Ultimate customer service I've owned a Haoqi Antelope for over two years. I live in the mountains of east Tennessee and ride my ebike through the toughest of environments. Haoqi customer service has been there for me every step of the way. I can't say enough for the support I received which kept my wheels turning for almost 3000 miles! I recommend Haoqi ebikes to anyone looking for a solid product from a company who backs what they sell to keep your experience remarkable!

The best customer service My name is Randy I live in Las Vegas Nevada USA 😎🇺🇲👍💯... About 2 months ago I purchased my first fat tire electric bike, I had technical questions about it although I couldn't get the company I purchased it from to respond... It was late at night I was scrolling on Facebook and saw this company HAOQI, and thought their bike kind of looks like mine maybe I will ask them the question, I got the sweetest lady named Celine she was a sales representative for HAOQI, she emailed me for over an hour and helped me with the problems I was having with my bike.. I told her I had purchased one of her competitors bikes although her customer service was so professional and she helped me with all the questions I had... That's amazing customer service and you don't see any more 😁👍💯 I am so grateful for Miss Celine and I would highly recommend purchasing a HAOQI bicycle because you know it will be backed by the best customer service ‼️ thank you Miss Celine again for the wonderful service and all the help you provided ❤️

Casie and the entire team Casie and the entire team has been responsive and professional each time I’ve had a question. I would definitely recommend this company to anyone who wants an electric bike

Awesome bikes, lots of fun My wife and I took delivery of our Cheetah e-bikes a couple of weeks ago, and we love them. We live in the woods where we have 60 miles of trails, and they handle great. They are also great for riding on the roads. We got used to them real quick.

Great sales staff and knowledgeable support staff. Sales staff and support are very good. We have been working with Haoqie for over a year now, we are pleased with their determination to make things right when there is a problem. We were pleased with the price and quality of their bikes, also if we had questions or needed parts, they bent over backwards to get us the correct parts and trusted us to get the bike corrected. I can't say enough, how much they care for their customers to be happy with their bikes. A company that cares about their customers and quality bikes. That to me is a 5 star rating.