TN
GBBuyer Beware! I purchased a Bikonit HD750 from their website thinking I was buying from a company here in the USA. They are in China as is customer service. You are buying from a wholesaler who is just the middleman and really has no part in your purchase or as I find out customer service. During assembly the front wheel brake rotor was severely warped. I Contacted the wholesaler he said nothing he could do until the people in China got into work. Once contacted they said sorry it must have damaged in transit. So I brought it to my local bike shop and had to replace the rotor at my cost. I connected the batteries and nothing. No power. Dead. I charged the batteries and still dead. I tried to contact the CA middleman again but he said nothing he could. I needed again to speak with China reps. After I received an email from Distributor they asked me to take the motor apart and connect a voltage meter. Seriously. Then asked if I would take my NEW bike to a local bike shop and have it fixed and they would reimburse me. Again this is a new bike. This went back and forth for days due to the time difference. The guy in California was useless. Wanted no part. Next I needed to take photos and videos of me pushing the power button and showing no power and pictures of the wiring. I demanded a new bike. They would not do this as they wanted me to get the bike fixed. I refused and after many more days they agreed to replace the bike. This is now two weeks from initial receipt of the first bike. Five days later I received the second bike. I carefully removed from the box. The front wheel brake rotor was once again bent. At this point I didn’t care. It did power on. This was a very long and stressful situation dealing with this international company. I highly recommend buying from a local company. I understand these bikes are manufactured in China but at least some of these large companies have offices and Customer Service in the USA. Customer service is so important when purchasing such a big expensive item. I need to add after riding for a few days a “clanking” sound coming from the gears is happening. Poor quality assembly. So buy at your own risk or buy locally.
Grant Mitchell
GBFantastic bike Fantastic bike. Rode it in new snow, excellent. I get lots of thumbs up as I ride by. Even in super hilly Western Washington it gets me where I want to go. Probably have close to 2000 miles. Goofy random resets of the mile counter are why the info is approximate. I get what looks like 100 miles per charge with 2 batteries. My only complaint is the battery recall. They promised $100 credit so I purchased fenders and a back rack. Never received.
Nader
GBBikonit MD750 So far the MD750 has performed without any issues. It has around 80 miles on it. The bike is huge. I’m 5’11. I cannot stand flat footed when straddling the bike. When I turn on my display, I wish the motor assist level would start at 0. It starts at level 1. I manually turn it to 0. If somebody is not paying attention, and put their foot on the pedal, the bike will jerk forward because of the torque sensor. Besides that, I’m very happy with the bike so far.
Mark L
GBEnjoy the bike very much Enjoy the bike very much. It's a great bike. Everything so far seems to be working well. The reason it's not a 5 star review is; I'm not impressed with the battery life and am hoping this improves. This is the reason I bought a dual battery system. Secondly I'm in a state where a class 3 bike is legal anywhere a regular bike is. The MD 750 is fully capable of being a class 3 bike. I requested this before it was shipped and wasn't done. Now I will have to wait until the CANBUS is opened up by someone and do it anyway!
Britt
GBThey took care of me immediately They took care of me immediately. And didn’t charge me. The owner even contacted me when I was first buying the bike.