Mary McGovern
GBI was dubious as I never heard of you… I was dubious as I never heard of you before & reserved anyway because of word of mouth about the resort. My credit card was declined due to possible fraud. Bank called me within moments & it was straightened out.
FlyGirl
GBBeyond Met Expectations Upon booking, I realized I needed to add an additional day to my reservation. I called and talked to Emily, who was absolutely wonderful!! Nowadays, calling a 1-800 number for help usually results in talking with someone who isn't friendly or helpful, so I was calibrated for a hassle. Emily was the polar opposite of that! She happily noted my changes, said she would contact the property and then call me back the next day to confirm...and she did!!! Kudos to Emily. I am not 100% confident in using Spot2Nite. Thank you!
Ronnie Hall
GBDon’t fall for the 14 free trial When visiting the Spot2Nite booth at the 2024 Tampa RV show we decided to see if this would work for us. Agreeing to a 14 day trial. After 7 days we decided it was not for us. I tried to cancel the trial but could not find ANY option for cancelation. I opted to cancel the account. To my surprise on day 15, Spot2Nite processed the $59.99 membership. I contacted my credit card company, informed them I did recognized Spot 2Nite but that I had canceled the trial within the 14 days. They suggested I file a dispute which I did. That prompted several emails and phone conversations between me and Spot2Nite.They have agreed numerous times(with emails stating they owe me a refund and it was their software error, but they have another problem and can’t process a refund. Their accounting system can’t do a refund if there is an open dispute. Sounds like another software problem to me. Their only solution is for me to cancel the dispute and “trust them” as they try to assure me they are good for their word. Why should I start now? This has going on for several weeks and they insist I cancel my dispute. Per my credit card company, if I cancel the dispute I have no further rights to any other disputes with Spot2Nite. Spot2Nite admitted that if i cancel the dispute I can’t go back to the credit card company and again I can only trust them. My suggestion to the RVing community be aware and find other solutions.
customer
GBLess than satisfied Advertised cable TV, but found it was not working when we arrived. Wifi was weak at best - mostly not able to connect. Hot tub was not working and pool cleanliness was questionable - we avoided it even though temperatures were over 100. Site was nice and location was good. $5 for a quart of milk was outrageous. Staff were not very helpful. We made sure we could have something delivered but when we arrived were told that no deliveries on weekends.
EITAN
GBDriving down the 5 in a brand-new… Driving down the 5 in a brand-new Rv…did not have reservations and the Sun was going down. Stayed at a beautiful winery and booked it while in the car. Easy process, nice quiet spot, perfect first night. Thank you!