3.8 stars for Sequoia Chalet. Pros: -Clean , quiet ,safe location, and easy check in. -just 2.5 miles to Heavenly SKI resort and,Riley's supermarket -Pool table and lovely backyard for kids to enjoy the snow -Good size- about 3000 square feet -amenities provided- towels, soap, shampoo, spices Cons: -Paid a premium expecting a luxurious experience (like our previous rental with Buckingham) -The mattresses are really old and it was uncomfortable to sleep in them. - Sofa bed in office room was torn and damaged so could not use -Not enough comforters for our family of 10 .

Perfect for girls weekend The Wilderness Lodge was absolutely perfect for our group. Everything was in great shape, we had everything needed for cooking, eating, linens, etc. Loved the heated towel racks and heated tile floors, a definite must for winter time in Tahoe. There was plenty of space, beds were comfortable and the hot tub was wonderful! The snow did overtake the deck, but it was beautiful so it didn’t hinder much. Everything was easily accessible and we will definitely be coming back in the future.

CHALLENGES OVERCOMED R.C. and Chelsea were extremely helpful in booking our reservation. There were a few ups and down, especially related to Covid and having the house we booked being sold prior to our arrival. Apparently, the new owners had to have a new permit in order to honor our reservation, which seem to slip through the cracks. Fortunately, Buckingham provided us with a few other options. Unfortunately, when this came to light, there were not a lot of homes available to choose from. However, we were able to find ONLY one that was doable, considering the size of our group. This could have been a disaster since all our reservations were made. In spite of this, our family had a wonderful time. Thanks to Buckingham for making this happen.

Not advertised correctly. Extreme basics in house. The house had only extreme basics - no coffee maker, no can opener, no extra towels, no extra bedding. The last email of our booking and the bottom of the page mentioned boundaries of the beach. Advertising of the house was not clear as to what beach access we have for the weekend. A room off the master with a fireplace and couch was closed and locked off, again that wasn’t advertised correctly. We were the last renters of Marla Bay house so that may have been why we were left without basic rental house supplies.

Rental was inaccessible, poor communication The driveway and road was completely iced over and resulted in us having to buy chains in order to access the rental. We expected the rental to be accessible considering the area had not received snow in 3+ weeks. The only line on their website mentions "4-wheel drive cars are highly recommended". We did not see any reference to needing changes or a 4wd car in the instructions, emails, or any other communication. It would have been great to know that they are needed to access the rental. In talking with their customer support they stated that it was sent in an email but they were unable to point out exactly where. They then hung up when I asked to chat with a manager. Fair caution to anyone considering booking through this company.