Steep road and cabin not ready Steep road and cabin not ready, cabin in poor condition and terrible customer service

Mountain Girls Awesome Trip! Barbara has wonderful customer service.She's always happy to help with any concerns. We've stayed in several cabins using the cabin rental store. Our group love each one. The group has gotten so big that we use the Foxwood Mansion each year. Like all the others, it's well equipped with everything. The pots and pans are awesome! Rooms are always clean, love the balcony and so much space in the cabin. It's lots of parking spaces. The cabin rental store make you feel like, home away form home.

So enjoyed our family reunion at the… So enjoyed our family reunion at the beautiful rental "Gatlinburg Mansion" right outside Gatlinburg. The cabin was exceptionally clean with views and amenities that made our gathering. We can't wait to bring all back together. Thank you!

Barb was exceptionally helpful in the… Barb was exceptionally helpful in the last minute booking of our cabin and making sure we had all the information we needed and taking our calls! Was a smooth easy booking process.

The cabin is nice and views are… The cabin is nice and views are beautiful. The drive up the hill (s) are insane. Some things to consider, the pictures are misleading...pool area is ok and same as gathering space. My kids were psyched for some air hockey and it was not there and one arcade was broke. Also, theatre room was nice but recliners are worn or leaning to one side. Definitely needs some TLC on the furniture and structure. The sauna and hot tub were nice and seem to be newer. From staying in other cabins and bringing family to see what we were talking about in Pigeon Forge cabins, I felt like I disappointed with amenities that were to be on site. The bear was a nice perk as anytime you see nature it’s a plus.