Elizabeth
GBDuring Hurricane Irma,Starmark rentals … During Hurricane Irma,Starmark rentals gave us shelter. Seniors like us are not always treated with such care and kindness. Thank you dear Stephanie. You are the greatest. Everything was super from check-in to out. Thanx also to Dion. Starmark is my "forever" vacation destination. Good prices, nice properties and excellent locations. Alfred & Elizaberh
Recco Collie
GBThe home we stayed in surpassed all of… The home we stayed in surpassed all of out expectations. We loved it. Would do it again and very soon
DEBORAH D FURDA
GBSTARMARK --Davenport, FL House- good location, relatively clean; Pool- liner/interior dirty, charges for heating pool; On the cheap policy-- extremely limited supplies i.e. toilet paper, paper towels, garbage bags, hand soap, only two washcloths provided all inadequate for house that sleeps six people; Four twin mattresses- flipped off the box springs--after calling to complain, the mattresses were changed; Instructions to put out garbage-- garbage was put out to curb but NOT picked up, cans moved back from end of driveway by unknown person??? Instructions re: thermostat to be kept no lower than 72 degrees, two separate days returned to house after being away all day and found thermostat at 69 and 70 degrees??? Overall, we would NOT rent with Starmark again! Deference and response to clients far better at hotel/motel.
Lemoncupcake
CAVacation home in need of cleaning and repair! The home we stayed at Westside at Windsor was extremely dirty. The floors were filthy, the carpets were disgusting, the furniture was stained and dirty, and there was garbage left on the ground outside by the garbage. The home needs a deep cleaning and some new furniture. The smoke detectors went off continuously throughout our stay. We contacted the management company, however after one attempt to fix, they never returned when we were woke up in the middle of the night again. We ended up taking the smoke detectors down which is a extreme safety hazard and quite scary. We would never stay in a home provided by Starmark Vacation Homes again.
Cynthia McDonald
GBNo necessities like dishwashing detergent or trash bags We didn't realize that you needed to pre-arrange for pool heat so we lost 2 days waiting for it to be turned on and then heat up. Then when we were ready to finally use it it had been turned off. So we really didn't get to enjoy the pool. There were no trash bags, laundry detergent or dishwashing detergent. So keeping the house clean and getting it ready for move-out turned out to be difficult. There were 3 occasions where I called the management number. It was only answered once. The other 2 times it was not answered and I never received a call back.