L Williams
GBBeautiful clean home, sparkling pool Beautiful clean home sparking pool. We were hurricane Florence evacuees. It made it bearable. They even upgraded us to a bigger home for free in case our friends wanted to get out of hotels as well. We felt safe and the home was close to shopping etc. Full kitchen, laundry, big screen tv, vcr, satellite. Would like to return under less stressful circumstances. Very simple check in process. Friendly and helpful staff.
Vay walton
GBI was very disappointed in the property… I was very disappointed in the property we stayed at. The home is very outdated, the mattress were very hard and old (in three of the bedrooms), the towels were old and needed to be replaced, the toilet seat in the master bathroom downstairs needed to be replaced, the garage was dirty and the pool table didn’t have to property equipment to play pool, the interior needs to be painted very bad, and the television in the living room is outdated (clarity was bad. The home could’ve been cleaned better the baseboards were dirty. Overall, the stay wasn’t as pleasant as last year. The pictures of this property weren’t anything like the actually home. The pictures made it looked much nicer. This home needs a lot of TLC. Hoping next year we have a better property.
Janice McCoy
GBOur family enjoyed staying in the home… Our family enjoyed staying in the home it was beautiful,the kids and grandkids loved the themed bedrooms,and the pool and spa. I loved the safety precautions taken around the pool,wish we had of had the spa heated. The house had everything that we needed and we would gladly stay again.will use star mark again. Thank you!!
Cassie Hogan
GBThanksgiving Vacation I had family come in for 2016 Thanksgiving holiday so I rented a vacation home through StarmarkVacationHomes.com, turned out being the best Thanksgiving holiday spent with family in a long long time. The house was spotless & well kept. Although we bought our own toiletries & towels the home was stocked with plenty towels & some cleaning supplies. The kitchen was equipped with plenty utensils & the neighborhood was well kept and clean. We invited an older couple over to join us & end up making new friends. I will be renting through Starmark for future vacation/family gatherings.
Anonymous
GBOnce we arrived at our vacation home Once we arrived at our vacation home, the home hadn’t been cleaned at all. We had driven 7.5 hours and we were ready to kick back and relax. Instead we had to come into a filthy home that should have been inspected before arrival. We were given accommodations at the same level, but no service recovery. For a company that is supposed to be professional, some form of service recovery should have been given. I was told that I would receive a call from management and I never heard anything else from her. I will never use this company again. I wish I could have uploaded the photos. Absolutely disgusting!!!