Our stay was great Our stay was great! the house is beautiful and well kept. However we did have some issues when the second floor light switch went off in the kids rooms and bathroom and they had no power for 12hrs. And we also had some issues with the direction of reserving the grill. My family was under the impression that the grill was included but it was not and we had plans to grill on Saturday and spend time as a family and we could not because we had to wait until Monday. Otherwise things were excellent. Everything was as described in the picture.

No necessities like dishwashing detergent or trash bags We didn't realize that you needed to pre-arrange for pool heat so we lost 2 days waiting for it to be turned on and then heat up. Then when we were ready to finally use it it had been turned off. So we really didn't get to enjoy the pool. There were no trash bags, laundry detergent or dishwashing detergent. So keeping the house clean and getting it ready for move-out turned out to be difficult. There were 3 occasions where I called the management number. It was only answered once. The other 2 times it was not answered and I never received a call back.

Thanksgiving Vacation I had family come in for 2016 Thanksgiving holiday so I rented a vacation home through StarmarkVacationHomes.com, turned out being the best Thanksgiving holiday spent with family in a long long time. The house was spotless & well kept. Although we bought our own toiletries & towels the home was stocked with plenty towels & some cleaning supplies. The kitchen was equipped with plenty utensils & the neighborhood was well kept and clean. We invited an older couple over to join us & end up making new friends. I will be renting through Starmark for future vacation/family gatherings.

Vacation home in need of cleaning and repair! The home we stayed at Westside at Windsor was extremely dirty. The floors were filthy, the carpets were disgusting, the furniture was stained and dirty, and there was garbage left on the ground outside by the garbage. The home needs a deep cleaning and some new furniture. The smoke detectors went off continuously throughout our stay. We contacted the management company, however after one attempt to fix, they never returned when we were woke up in the middle of the night again. We ended up taking the smoke detectors down which is a extreme safety hazard and quite scary. We would never stay in a home provided by Starmark Vacation Homes again.

During Hurricane Irma,Starmark rentals … During Hurricane Irma,Starmark rentals gave us shelter. Seniors like us are not always treated with such care and kindness. Thank you dear Stephanie. You are the greatest. Everything was super from check-in to out. Thanx also to Dion. Starmark is my "forever" vacation destination. Good prices, nice properties and excellent locations. Alfred & Elizaberh