Mike Genevick
GBBe sure to review the cancelation… Be sure to review the cancelation policy thoroughly. We had to cancel a reservation due to a covid hospitalization and a death in the family. We gave ample notification and were still charged full price. When contacted for some sort of reimbursement, they referenced the cancelation policy and sent us packing, charging us full price for something we didn't use. They had enough time to rent it out again. I'm sure they did and made double the money. We will never use Turnkey or VRBO again.
Sandy
GBWonderful Home, View, Experience ! Beautiful home. Excellently accommodated 4 couples. 3 Large bedrooms en-suite, 4th smaller with bath down hall but powder room right next to bedroom. Large gourmet kitchen with wrap around counter. Accommodates multiple cooks! The views from the living room and patio with its wall to wall sliding glass doors is spectacular! Beautiful Sunsets most nights. Unobstructed ocean views below. Ride into Kona takes about 10 minutes or so. Shopping nearby for groceries, etc. Safeway, Walmart both close.
Anna
GBGreat to work with! This is the second time we have used Turnkey. The organization works very hard to make your first experience with a new home positive. Directions to your rental are concise. Instructions for entry are useful including a video tutorial to unlock the door. We won't hesitate to use them in future should we re-visit the area.
TRACI REIFENRATH
GBGreat condo in a great location for… Great condo in a great location for skiing. Gondola is walking distance or there is a shuttle that will pick you up and drop you off. Condo is perfectly appointed for couples and families. I actually liked that it was on the first floor allowing us to store our boards and skis before going inside. I was a little worried after I had already booked and read that it had no privacy-there are shades and the traffic was actually minimal to the doors that are nearby.
Jonathan Spurrier
GBWORST EXPERIENCE Cancelled our reservation less than 24 hours in advance despite booking 7 months ago! Who does that? The only “comparable” rental they would offer was not acceptable for our needs. They actually had one property available that would work, but wanted us to cover cost difference. Turnkey forced us to book the day before our flight, Of course it’s higher! Will never work with turnkey and will share our experience with as many people as possible. AVOID!