great services It is easy to use. all employee special Tom gives great support. The messaging system is very reliable.It's very inexpensive compared to competitors.i really like it and thanks for your great services.

USELESS and UNPROFESSIONAL This is the worst channel manager I have ever worked with. Not only does it lose the connection to the properties all the time and I have to reconnect my properties at least five times a month. But also, I just recently added to Booking.com to my Hosttools, and then it deleted all my entries on Booking.com, forcing me to re-enter all the information on my 10 properties, again, which took me over five hours. This is a cheap channel manager, but it’s full of bugs and entirely useless. The customer service is ridiculous, they don’t respond to anything, nor do they even offer phone support. Entirely unprofessional.

Used to be quite good and affordable Used to be quite good and affordable, the price increse makes 0 sense.

VRBO disconnected The issue was resolved fairly quickly. Hopefully, it is a permanent fix.

Teething issues and not ready for the market Having looked at several channel managers, i hoped this one would suit me. It appears to have great reviews and reasonably priced too. So I gave it a go - excited to finally be getting my short term rental business organised. My experience this time was that (a) it wouldn't connect with Airbnb at all (b) it wouldn't connect with booking.com either. Reported this - the couple who run the platform tried to help. But didn't help at all. Biggest issue i had was that they seemed to forget there was a customer on the other end and although they appeared to be trying to sort out the problem, they never told me that... just left me wondering what was happening. This was a disaster of a trial - and when i told them that, they just said "sorry you feel that way". Nothing worked at all and my customer experience in this case was terrible.