Used to be quite good and affordable Used to be quite good and affordable, the price increse makes 0 sense.

My experience thus far has been great My experience thus far has been great. Support response time has been even better. Great product.

Double booking nightmares Double bookings, guest lock outs, terrible support. Do not use this software. Host tools used to be great, but their support has been very bad lately. I've had to deal with continuous disconnects from VRBO, Guest door codes being cancelled before their reservations are over, and double bookings even though all platforms are correctly configured. Take your business elsewhere as there are many more channel manager softwares currently on the market.

helful Software It just makes communication easier and more profesThis saves a lot of time and scheduling on my part, and most guests seem to feel that I am being attentive.lovly software'

Teething issues and not ready for the market Having looked at several channel managers, i hoped this one would suit me. It appears to have great reviews and reasonably priced too. So I gave it a go - excited to finally be getting my short term rental business organised. My experience this time was that (a) it wouldn't connect with Airbnb at all (b) it wouldn't connect with booking.com either. Reported this - the couple who run the platform tried to help. But didn't help at all. Biggest issue i had was that they seemed to forget there was a customer on the other end and although they appeared to be trying to sort out the problem, they never told me that... just left me wondering what was happening. This was a disaster of a trial - and when i told them that, they just said "sorry you feel that way". Nothing worked at all and my customer experience in this case was terrible.