Darren Burdis
GBJust stayed at Saco apartments Covent… Just stayed at Saco apartments Covent Gardens. Great location - fantastic 3 bedroom, 3 bathroom apartment, very modern, clean and spacious. I Would highly recommend a stay and will definitely come back. Roland the manger was very efficient and couldn’t do enough to make our stay enjoyable.
Henry
GBBad service at SACO Bath Bad service at SACO Bath. Running out of hot water and the crew blamed me for showering too long, what a joke.
David Walton
GBSACO Apartments Farnborough (Victoria Road) Friendly, welcoming staff who are always happy to help and it's reception is staffed 24/7. The rooms are fantastic, I've stayed in the studio apartments and the 1 bedroom apartments and both were spacious, with a contemporary design and very clean. The apartments have big comfortable beds, large LCD TV, lovely bathroom and (most importantly, for me at least) a full kitchen with fitted fridge, oven, dishwasher, washing machine, microwave etc. Much better rooms than any of the standard hotel chains and for the same money. I would highly recommend staying here. Btw...I also saw air conditioning being installed, starting with the 3rd and 4th floor and working it's way down I believe.
ANNE
GBTHE WORST ACCOMODATION THAT I HAVE STAYED IN IN MY 52 YEARS I visited the South West for a long weekend and stayed in Bristol in a beautiful apartment in Clifton Village. On the last day, Sunday which was Mothering Sunday I checked into SACO Bath to see my son. I was given room 7 which annexed the hotel. From check in to check out the noise was unbearable. I was unsure what the noise was it sounded like a lift crashing so called the Night Duty Security three time, on the last call he admitted that the noise was coming from the traffic on the road. I looked outside of the window in the morning and was in shock. The windows were filthy and had bars attached. This room was like a prison cell. Behind the window was a tunnel which was just below the road. Everytime a car/van/lorry drove over this spot it would make this almighty noise each time. This continued from check in to check out. Adjoining the said room 7 is a parking area, by 6.30am this was filled with lorries doing their Monday morning deliveries, the first one was a Superdrug delivery. SACO are fully aware that this room is inhabitable yet due to greed try to get away with it as not everyone will complain. I did complaint and was given an instant refund, my view they know of the issues with this room. My suggestion to them was to make this room a store room and do not inconvenience customers. I had to take a nap in the service station on my 4 hour trip back to London, I was shattered having not slept that night. I wouldnt use their apartments again. ive stayed at two different companies and experienced nothing of this nature.
Laura Duhig
GBThe staff on front desk made our trip The staff on front desk were warm and welcoming, but really surpassed all expectations in the most surprising of ways. When out for lunch we spotted Nathan from the front desk. We were told he’d picked up the tab and settled our bill! I’d expected a soulless city hotel experience, but we felt like family. The kids and I were over the moon and will never forget such a kind gesture. In terms of the hotel experience, we couldn’t fault it. Everything you could imagine you’d need, you’ll find in your apartment. I want to book in the next stay immediately.