Emma Little
GBI'm giving a three because out of the… I'm giving a three because out of the three houses one in particular had major issues.
Patricia
GBKitchen wasn't equipped with … Kitchen wasn't equipped with necessities. Blinds were broken in the bedrooms.
Toni
GBThe place we stay had roaches and mold … The place we stay had roaches and mold and even though we complained immediately we were told that they had just sprayed for roaches - we stayed at a sweet home vacation site previously and it was excellent in comparison
Sarah Dennis
CADo not stay at any of the Crystal Cove… Do not stay at any of the Crystal Cove properties. We stayed at two next door to each other Day we arrived both garbages were over flowing worth garbage everywhere. Called to get cleaned up and took a week The floors in both homes were so dirty they turned our feet black for the first few days, we had to clean everything ourselves The pool heat didn't work in one of the homes, we asked for someone to come check it out and they said everything was running fine. Second last day pool guy comes as says water level is too low for the heat sensor to read it One house had a home in its wall, and a broken couch. Pool sticks for pool table are not in working use Company will do everything they can to not take responsibility for anything and try not to come and help when called Do not stay here We have reached out to sweet homes by e-mail to resolve this multiple times, and they just ignore our e-mails now and we get no response. Not a company to rent with, bad customer service
Kiera Williams
GBRefund Have been renting there home over the past 5years. Due to the covid-19 this year had to cancel, an they are give me a run around about my refund. They never answer there phone and when you Email them it take days for them to email you back. After this experience I will never book with them again or recommend them.