Worst villa rented in 15 years of renting villas in Florida Almost anything that could go wrong did. From lack of bowls,plates, pots and pans to hole in the ceiling that leaked whenever it rained,microwave that worked when it wanted,kitchen fridge leaking water causing slips and a fall. The dryer didn't work, the outside fridge was warmer than the outside air temperature at night. The house hasn't been dusted in months and the list goes on

Worst family vacation ever We go on vacation every year as a family only time that we can truly be together. We was told at the last minute one week before our vacation that we would have to be in two separate homes. We was also told that the homes would be close together and they where on opposite ends of the road houses apart. This was by far one of the worst vacation. It did not bring us together it separated us. We could have stayed home because we did not have the family vacation we always plan for every year.

Over priced for a run down house Over priced for a run down house. we spent everyday on our vacation dealing with coming that was not working properly. Steven was not helpful most times and I’m sure that I was actually talking to several different people even though it said I was only speaking with “Steven” through the Airbnb platform. Beds were broken, dressers drawers falling out, dressers were stuffed in closets, pool cues had no ends on them, didn’t have a bbq when we showed up ( paid extra ), tv remotes had dead batteries, air conditioning didn’t work properly, garbage all over the place at the front door that they never came and cleaned up, coffee maker didn’t work.. that’s all just off the top of my head. He addressed each issues with “ so sorry, we will be sure to fix that for the next guests”. Wouldn’t recommend staying in a place under this company’s management

Kitchen wasn't equipped with … Kitchen wasn't equipped with necessities. Blinds were broken in the bedrooms.

I recently had the pleasure of Stephen I recently had the pleasure of interacting with Stephen from Sweet Home Vacation, and I must say, I was thoroughly impressed with the level of service provided. From the moment I reached out with my inquiry, Stephen was incredibly attentive, knowledgeable, and courteous. Not only did Stephen promptly address my concerns, but they went above and beyond to ensure that I felt valued and supported throughout the entire process. Their professionalism and dedication to customer satisfaction truly stood out, and I couldn't be more grateful for their assistance. Thanks to Stephen, my experience with their company was seamless and stress-free. It's rare to encounter such exceptional customer service these days, and I commend them for their outstanding efforts. I highly recommend SHV to anyone in need of a great stay with reliable service, and I look forward to engaging with them again in the future. Keep up the fantastic work!"