the house was NOT clean and was not… the house was NOT clean and was not maintained very well. 1. floors and table tops were sticky and dusty 2. sliders and windows were smudgey 3. not enough towels and hand towels 4 multiple lights were burned out, especially in the toilet, where you had to go in complete darkness 5. the screened in porch did not work, many bugs were biting our guests 6. the tv's in some bedrooms did not work - no connection to cable 7. the wifi was weak and the comcast router kept resetting itself, many channels would not work because of loose wiring of the cable system to the TV 8. the quality of bedding was just economy - not high end 9. all utensils were low-end, all knives were dull, only one tiny cutting board, no platters for serving, only one sponge, just a utility kitchen all around For $1100 a night, this property left much to be desired and was a disappointment. The house itself and location was very nice, but whoever is managing it is showing a complete lack of care and attention to detail. We would consider renting there again next year, but not with the same level of cleanliness and detail.

Too many problems!!! Our 5th year renting this great house with a great location- BUT too many issues to make for a great vacation!! Issues starting with Dunes Property contact person assigned to house, alarm system repeatedly going off,broken elevator, broken pool cover, and on and on. Just so much deferred maintenance going on with this house and poor property management that I can’t recommend this rental property.

Doesn’t compare well The condo was okay, but definitely not as nice as others we have rented in the same building. The kitchen was not well stocked. We were amazed at how much deep cleaning was needed: ceiling fans were very dirty, cabinets dusty inside, bathroom drawers gritty, etc. The main windows in the living room had no curtains. Every other condo we have rented in the same building has had these. We would not consider renting this unit again!

Unit 324 in COV Our unit #324 in COV was not clean or well kept. Several lights burnt out, dryer didn't work, freezer door was open when we arrived, sliding door in master bedroom had a broken lock, no lock on sliding door in living room, toilet dirty in one bathroom and toilet paper holders in 2 bathrooms were loose and falling off the wall. This was the 4th year we rented a unit at COV and it was one of the worst units we have used. Paid a premium price for a mediocre unit. The location is great.

My mother and I rented this home for… My mother and I rented this home for Spring Break. Although the home was beautiful, the cleanliness not so much. The day we checked in and went to go to bed that night, we discovered a raised brown stain (looked like feces) on the master bedroom sheets as well has hair all over pillow area of sheets. I did call the after hours # and they did suggest I look for spares in the closets, which I did find ones for the 2 other bedrooms but not the master. There was only a spread in master closet. She did offer to drive from 15 mins away but I decided to sleep in one of the twin beds because it was late and we had driven the whole day, until the following day. I did ask them to please replace all bedding on that bed the next day, but they only replaced the sheets and the put the spread that was on top of the feces looking sheets back on top of the clean sheets. Not one time did the rental office call to see if we needed anything or if everyone was taken care of. Their reply (Becca) was, we figured you would call us if something was not satisfactory. When I am paying $2400 for a 4 night stay, first of all I don't plan to see feces on the sheets and the head part of bed covered in hair......so at check out we brought this up again only to be told we would have to wait till the manager was back in the office and they would contact us......5 days have passed without so much of a call. They said they are very doubtful that what we saw on the sheets were feces and that there were plenty of sheets in unit for me to have put clean ones on myself. Finally, after reaching out again today, they are offering our cleaning fee back. I wanted to laugh, not only were they calling us a liar that what we seen on sheets was not feces.....regardless of what it was......I should not be changing stained sheets or waiting for someone to come and do, for a home that averaged to $600 a night with all fees. The customer service is laughable we found with Charleston Coasts Vacations/Dune Properties. We have rented several units from them over the years but after the unprofessionalism they showed this was out last!!! If you have never rented from them before they want you to strip the beds and put linens at the door when you check out as well as empty all garbage and take to road and run dishwasher.....what is the cleaning fee we paid at reservation for?.....the maids to leave the sheets on bed from the previous renter?.....never again. My profile pic is not feces according to Charleston Coast Vacations.