Nurse Victoria H
GBRoom options not as advertised Hello, we just recently paid to book for Santorini, Greece and the room options given were less than subpar! NOTHING like the beautiful options listed on the website. I’m hoping they can revise their search and help us find a better place. I will update this review and let you know how the customer support has handled this. No way these are high end rooms! It’s my birthday and I already had to wait days to receive the room, only for none of the options to be worth it.
Brittany
GBIt's a scam & they were rude I wouldn't even give one star but I have to select something. First off, there's no real savings or "deals". I bought the Bali vacation thinking I'd be saving money as they advertise, when in fact I spent much more by using them. I found way better accommodations for cheaper prices on my own by doing a little research. When I confronted them about it they simply lied. I asked for a refund because they did not provide the services that they charged me for and they were rude about the whole situation & would only offer me a partial refund. It became a whole mess & I ended up never using my trip nor did I ever recieve a refund. They basically took $300 from me. Never trust what seems too good to be true! The hotel options they gave me were terrible, so booked all my own nice & beautiful accommodations in Bali for 3/4 of the price they charged me. It was such a scam and a headache. Awful customer service.
Chelsea M
CROur room was canceled without us being… Our room was canceled without us being notified - the hotel told us at arrival - and we had to pay almost $900 upon checkout. The hotel said this was not the first time this has happened. Customer service is nonexistent - room hustlers has not responded to any of my messages. 0/10. Do NOT recommend. Will never use again.
Chou Ian
GBIt's a scam! I lost my money! This is not a legit business at all. Totally a scam! I even had to cancel my non-refundable Las Vegas flight ticket because of this scam…. After you pay your money, they will ask you to pay more and won’t even let you use the “voucher”. I got tricked to pay more for making the reservation and then got canceled without reason. Finally, they locked my account and no longer allow access. The customer service won’t reply to you, or they will just say “IT issue”. It has been totally a nightmare for me… trust me…I have tried all my best to use the voucher for over 3 months and I wrote countless emails and messages to them. I am so exhausted now, and I have to admit that I got scammed. I hope no more people got scammed on this “fake discounted hotel deal”.
Terri Lynn Coop
GBTotal Bait and Switch Total bait and switch. They advertise a "deal" for one price and then when they "hustle" it, it's 3-4 times the price. And forget about a refund on your deposit. After the Unsold disaster, do not trust Room Hustlers either. Update: At first I was told there are no refunds and I should have "read the documents." Then I posted this review, and TA-DAH, a refund. And, of course, RoomHUSTLERS is trying to get this review removed.