Glenda Flowers
GBThis company is a scam This company is a scam. I bought a hotel voucher and I still have not been able to use it. I’ve been reaching out to their customer service team and no one has not emailed me back and it’s been almost a year. I’ve been sending emails back-and-forth at this point I am going sue them for false advertisement and the stress they put me through do not buy a voucher it a scam
Derrick
GBdishonest business When I bought this package was advertised that I would get 3 days of stay in one of the premium hotels such as Ceaser palace, once I tried to use the coupon because of the date I choose I had to pay extra but once I checked the deals they were offering me and compared it to Kayak.com the price I was offered was $150-$200 higher than other website and with the $200 bucks that I paid in advance the deal would turn out to be about the same price I could've booked it through other websites. stay away from this websit they don't belive in doing honest business.
Terri Lynn Coop
GBTotal Bait and Switch Total bait and switch. They advertise a "deal" for one price and then when they "hustle" it, it's 3-4 times the price. And forget about a refund on your deposit. After the Unsold disaster, do not trust Room Hustlers either. Update: At first I was told there are no refunds and I should have "read the documents." Then I posted this review, and TA-DAH, a refund. And, of course, RoomHUSTLERS is trying to get this review removed.
Chelsea M
CROur room was canceled without us being… Our room was canceled without us being notified - the hotel told us at arrival - and we had to pay almost $900 upon checkout. The hotel said this was not the first time this has happened. Customer service is nonexistent - room hustlers has not responded to any of my messages. 0/10. Do NOT recommend. Will never use again.
Ludson N
GBRocky start, but happy ending After some initial issues (i was being charged $180 extra to book my hotel) and miscommunications (hotel policy regarding age of children and extra fees) with my reservation, the Roomhustler team was able to clarify my confusion and rebooked my 4-star room without any added fees. A big thanks to Maria and her team for their quick work. I hope there are no issues when I check in in September! Fingers crossed.