This company is a scam This company is a scam. I bought a hotel voucher and I still have not been able to use it. I’ve been reaching out to their customer service team and no one has not emailed me back and it’s been almost a year. I’ve been sending emails back-and-forth at this point I am going sue them for false advertisement and the stress they put me through do not buy a voucher it a scam

NO RESPOND Easy to book, but they scheduled it for 2023, it was supposed to be 2024. Got that fixed, however when trying to contact to get new reservations set for the correct date, the hotel in MALDIVES says they have no reservations. I have been sending email after email with NO response. I don't want to book my flight just yet in the event its canceled . THEY WILL NOT REPOND.

Rocky start, but happy ending After some initial issues (i was being charged $180 extra to book my hotel) and miscommunications (hotel policy regarding age of children and extra fees) with my reservation, the Roomhustler team was able to clarify my confusion and rebooked my 4-star room without any added fees. A big thanks to Maria and her team for their quick work. I hope there are no issues when I check in in September! Fingers crossed.

It's a scam & they were rude I wouldn't even give one star but I have to select something. First off, there's no real savings or "deals". I bought the Bali vacation thinking I'd be saving money as they advertise, when in fact I spent much more by using them. I found way better accommodations for cheaper prices on my own by doing a little research. When I confronted them about it they simply lied. I asked for a refund because they did not provide the services that they charged me for and they were rude about the whole situation & would only offer me a partial refund. It became a whole mess & I ended up never using my trip nor did I ever recieve a refund. They basically took $300 from me. Never trust what seems too good to be true! The hotel options they gave me were terrible, so booked all my own nice & beautiful accommodations in Bali for 3/4 of the price they charged me. It was such a scam and a headache. Awful customer service.

This is a Scam This is a pure Scam! Do not Purchase anything from them. They show you 5 star hotels but in fact you get low end hotels. The hotels the provided I found a lot cheaper on other hotel websites! When I contacted customer support Ed told me, “ Your dates are popular and as I notice the RIO on bookin.com has only two rooms available and I am happy to issue you a refund but it would be partial since our team took the time to work on your hotel offers based on what the deal portrays. If you'd like a refund it would be partly due to the time it took our team to put that together which was a limited list as you can tell.” This is complete bs and false advertising. I canceled literally less than 24 hours and he won’t give me my full refund! Stay away