I had a great experience I was definitely skeptical of this website but I have used it twice now and had no issues. The customer service has been exceptional. I had the opportunity to work with Emma and she was absolutely phenomenal! She was patient, answered all of my questions, and went out of her way to make sure she was getting me the best deal. Service like that makes me so comfortable to use a 3rd party platform and I would definitely recommend it.

Possibly a scam? No refund No trip This has been a nightmare. I’ve been going back-and-forth with this company Roomhuslters for about two years about my refund and trying to book a room without it being canceled. I recently booked a room back in January 27, 2023 and it was canceled a week before my trip. I have been emailing Amy, Emma and the customer service nonstop to find out about my reservations. I haven’t heard anything back in a timely manner. I paid in full a year ago now. They haven’t yet refunded my money or have I been able to go on the trip? This is a very much inconvenient and I’m starting to think this is a scam? Can’t get in contact with a real person. I need a resolution.

BEWARE… BEWARE…. YOU DONT HAVE 24 months to travel!!!!!!! I booked a trip to Paris for my parents for Christmas 2021. When booking I was told you have 24 months to travel. Once I booked I received a confirmation number but NEVER received email confirmation. When trying to look up my reservation I found nothing. Then fast forward to Feb 2023, 14 months later as my parents are trying to book their trip, Seeing as we couldn’t book a vacation more than a year out due to COVID, the reservation was now there but said it expired after 12 months. I reached out and was basically told sorry it’s expired but you can rebuy!!

This company is a scam This company is a scam. I bought a hotel voucher and I still have not been able to use it. I’ve been reaching out to their customer service team and no one has not emailed me back and it’s been almost a year. I’ve been sending emails back-and-forth at this point I am going sue them for false advertisement and the stress they put me through do not buy a voucher it a scam

It's a scam & they were rude I wouldn't even give one star but I have to select something. First off, there's no real savings or "deals". I bought the Bali vacation thinking I'd be saving money as they advertise, when in fact I spent much more by using them. I found way better accommodations for cheaper prices on my own by doing a little research. When I confronted them about it they simply lied. I asked for a refund because they did not provide the services that they charged me for and they were rude about the whole situation & would only offer me a partial refund. It became a whole mess & I ended up never using my trip nor did I ever recieve a refund. They basically took $300 from me. Never trust what seems too good to be true! The hotel options they gave me were terrible, so booked all my own nice & beautiful accommodations in Bali for 3/4 of the price they charged me. It was such a scam and a headache. Awful customer service.