DO NOT WASTE YOUR MONEY There should be a zero star option! DO NOT BUY INTO THIS BUNCH OF COWBOYS. YOU HAVE BEEN WARNED!! We've been RCI points owners for years, as time has went by it has become harder and harder to get anywhere. Clearly they have oversold the timeshares. I've only managed to get one booking in over 6 years. I travel at least twice a year. Since covid, we've been unable to book anywhere in Europe. They really should be taken to court on the Trades descriptions act, as what they are selling is Not Fit for Purpose and in reality, completely illegal. They cannot come up with the goods while we have to pay hundreds of pounds each year for maintenance and membership fees, yet no accommodation. Wish I'd never bought in and there's no way out without losing a massive initial investment. Avoid at all costs.. Add on... Happy to take our money though, even though we can't book anything. Charging us extra to keep our points, that we couldn't use in the 1st place. RCI are 100% responsible for the overselling. In your own words, over 3 million members but only 40,000 resorts. Those figures just don't work out if everyone wants to take a holiday once a year. It's more like a lottery than a holiday.. Sick to death of the gaslighting that comes from this company!! Do you not think I've tried calling you to book, yet nothing. I do not have the ability to book 18months in advance, due to my husband working off shore. Jeezo, I could be dead in 18 months. When I want a holiday, I want to book 3 months in advance, MAX! It used to work like that, no longer after covid. Only availability, anywhere in the world are the stupid, rip-off "all inclusives" that want £300-500 per day, per person. What's the point of having rci if I have to pay £600 per night. I wouldn't spend £600 a month on food and drink for myself and my husband, I'm defo not spending it on one night at a hotel.. Absolute rip off, hopefully someone takes you to court soon! Kind regards A seriously disgruntled customer

Very frustrating website I have spent… Very frustrating website I have spent literally hours just trying to look at availability only to keep having to sign in at every step. Each time you press something you like it asks you to sign in again totally p***** with it so very annoying that I just gove up 🤷‍♀️🙄

Rude customer service received from… Rude customer service received from RCI. Phoned today and spoke to a lady, to explain I hadn't received an email her colleague was due to send me the day before, the response was we will send it again. While this is what I needed, an acknowledgement or a sorry for not sending it when they said they would, would have been nice. Even when I pointed out an apology would be nice, still nothing other than a raised voice and a re stating that they would send it out again. The other companies involved in helping with my insurance claim due to a family bereavement, have been much more understanding and helpful.

Despitely you have to give 1 star Despitely you have to give 1 star, even that is not valued worth. A fraude organisation, losing the ownership of a week condo in parkway orlando. Charge to points in europe, paying extra 3500 eur but by no choise of resort ended the relation, by paying one year for nothing, and no exchange. Now 4 years later still got summations for payments. Even pirates have honour code, these boy not.

I wish I can give them zero or negative… I wish I can give them zero or negative star, if possible. I have been a member for almost 2 years now, and when I want to use points I still have to pay $200plus out of pocket. I pay monthly $164 and I dont have any benefits from it. When I asked them to cancel my membership, they said they can’t. Basically, I pay $164 for nothing. They are happy st**ling.