Frustrated RCI Member We own a week through RCI and are Platinum Members. We have always been able to transfer our timeshare week and always enjoy our vacations. However, in the last 2 years, everywhere we stay Wyndham is trying to buy our RCI week from us. We have also found that there are very little weeks available through RCI. Anyone experiencing this? Makes for a very frustrated RCI customer.

Just found out the booking fee is now $420 Canadian!!… Just found out the RCI booking fee is now $420 Canadian This is SCANDALOUS!! And it is non-refundable after 24 hours. Another $129 to protect your points but not your money!! The last time I found a place to book (which can be very difficult) the cost was approx $320 and there was an insurance option which I believe was $180 (also expensive). People are trying to get out of their timeshares because of the unreasonably high costs but you can't even give them away these days...

The absolute worse The absolute worse. Had our checkout date wrong. Removed all our stuff from the room. Stole all our stuff. Long story short, resort admitted belongings were stolen and wrote us a check for the theft. Vacation Village Orlando. Another stay had our checkout date three days earlier than on reservation online. Had to call and verify confirmation or they were going to remove our stuff. Not to mention our room had cockroaches. This company is fraud. Living in a third would country environment with RCI. Disappointment.

Rude customer service received from… Rude customer service received from RCI. Phoned today and spoke to a lady, to explain I hadn't received an email her colleague was due to send me the day before, the response was we will send it again. While this is what I needed, an acknowledgement or a sorry for not sending it when they said they would, would have been nice. Even when I pointed out an apology would be nice, still nothing other than a raised voice and a re stating that they would send it out again. The other companies involved in helping with my insurance claim due to a family bereavement, have been much more understanding and helpful.

Unbelievable Unbelievable! We have been Wyndham owners since 1997, and have traveled the world staying in beautiful resorts using RCI exchange. The exchange cost over the years has of course risen from under $100 to $299. HOWEVER, with the new Exchange Plus program, in addition to paying with our week's worth of points, they wanted to charge a WHOPPING $1500 for only 5 nights in a hotel room at Moody Gardens in Galveston! I noticed that so many resorts that were always available for simple exchange are suddenly EXCHANGE PLUS. In our many years of timeshare ownership, we have seen constant "Updates" and renaming of levels, which in other words, means "new ways to screw the owners!"