Client from USA. Client from USA. Extremely disappointing experience. Lack of professional courtesy & commitment, not following through the pre-decided rates. 1) The monthly rates for future months included catching up on past months. But after 20 days, they deny it, and instead charge me full monthly fee on backdated months. No bookkeeping company even in US charge like that for catching up on past months. 2) NO single point of contact with decision making 3)Tried setting up several meetings to resolve the issues. Later, they booked a meeting - still their senior decision making POC Rushabh didn't show up, and instead wasted time following up with other juniors. They agreed to provide me another quote for catch up months of 2023 in 2 days but then they instead stopped responding completely. Got a refund of $100 plus a wasted month in waiting.

Lifesavers Meru have helped correct several years of mistakes made by other accountants. They are professional, fast and overall great to work with. Highly recommend their services

Very professional Meru has been a great partner for us and we have been working with them for the past 2 years. They are super knowledgeable about US laws and accounting practice and are super professional to work with. We continue to work with them right now.

Good value for the money! My company has used Meru Accounting for more than 5 years now. We are happy with the service. We have used them for both accounting and tax preparation.

BUYER BEWARE!! Meru took my money but didn't deliver!! On 09/02/23, my company was billed $509.85 by Meru Accounting for bookkeeping services that were never provided. After 5 months, we never received any documents and nothing was reconciled in our accounting software. Despite our company not receiving any books, Meru refused to refund the deposit. In response, I initiated a dispute with my bank over the unrendered services. Regrettably, to this day, we have not received the refund. Meru's actions have resulted in a loss of $509.85 for our company, and it is imperative that they are held accountable for their fraudulent behavior. To cover up their lack of professionalism, Meru is trying to conceal the reviews I post as well as other users who had a bad experience with them. I urge for the reimbursement of $509.85 owed to our company due to the absence of services rendered.