No complaints whatsoever, great experience! Been with them well over 2 years now after switching over from my own limited company and have had absolutely no issues whatsoever. From quick set up, to timely timesheet approvals and prompt responses to my queries. Contract managers I have had assigned were always helpful and pleasure to work with (Christina my latest manager has been extremely helpful ). Would definitely recommend to anyone.

Awful, Contractor Umbrella got just about everything wrong Was only with Contractor Umbrella for just over 1 month as they were so poor. They messed up their own onboarding process which I then had to chase them to complete, they didn't understand the invoicing process so got that incorrect and they messed up the tax process so my salary was wrong. Employee portal was very simplistic and looked cheap.

Really friendly Really friendly, helpful staff. They’ve gone above and beyond in helping me sort out several HMRC issues with my tax code and two incomes. Been working through them for around 1 year and wouldn't use anyone else.

Speedy, Helpful, Friendly I've been working with CU for the last 18 months and in that time I've been impressed with the level of service they've provided to me as a contractor. Responses to queries have come back within a matter of hours, sometimes much faster, they've been helpful and friendly. Systems and processes work without failure and my documents are clear and always available. I wouldn't hesitate to recommend CU to contractors looking for an umbrella company.

No nonsense flexible umbrella Quick to set up if you have a contract already, and very responsive to requests. Passed all client ethical checks with no issues. All interaction via email and their new online timesheet portal, beyond an early chat with account manager. Invoicing was fine once I stopped making mistakes in their system! Good value. Will use them again.