Quick review from a New-ish Recruitment… Quick review from a New-ish Recruitment Agency. I have been dealing with Craig who is the BDM here, he is a delight to work with, hands on and makes things happen. This has been a great help to our business and contractors that work for us. Massive thank you. If you need a help be sure to reach out to the team here. Thank you for listening!

Awful, Contractor Umbrella got just about everything wrong Was only with Contractor Umbrella for just over 1 month as they were so poor. They messed up their own onboarding process which I then had to chase them to complete, they didn't understand the invoicing process so got that incorrect and they messed up the tax process so my salary was wrong. Employee portal was very simplistic and looked cheap.

Helpful and responsive service CU were very helpful when I started contracting in 2016 and are my preferred umbrella. Good insurance cover and an efficient, low-key approach. Lots of guidance available and overall a better experience than from a couple of larger outfits (when choice was limited). The admin is pretty smooth. The usual occasional queries over contracts, agencies or misunderstandings are sorted out through a friendly phone call or email.

No complaints whatsoever, great experience! Been with them well over 2 years now after switching over from my own limited company and have had absolutely no issues whatsoever. From quick set up, to timely timesheet approvals and prompt responses to my queries. Contract managers I have had assigned were always helpful and pleasure to work with (Christina my latest manager has been extremely helpful ). Would definitely recommend to anyone.

Errors and Communication Issues Payslip incorrect and when on w1m1 they choose an approach that is unsuitable for non uniform payments. Too much frustration in trying to get information and update on the issues (have to be persistent and refer higher up the chain). There appears to be a lack of concern for clients and no real regard to individual client status.