M F
GBExcellent Job! Amy of Mango Tours was very helpful and accommodating in addressing all of our inquiries. Even with my tight schedule, she made sure all my questions were answered and followed up with me regarding my requests. She was very honest and professional throughout the entire process. We will definitely use Mango Tours again because of her. Thank you, Amy!
AMY THRUSH
GBExcellent customer service Excellent customer service! Kim Medrano was very helpful and answered all our queries regarding our flights. She was very thorough and guide us through the process. great job👍🏼
Hang Tran
GBI sincerely appreciate Kevin for the time , thankful I sincerely appreciate Kevin for the time, patience, and assistance she provided me. I wanted to express my deep gratitude for the dedicated work you do day after day. You're the best travel specialist I've ever encountered. You're so professional. Again, thank you so much., thank you Kevin ⭐️⭐️⭐️⭐️ ⭐️ Chị chân thành cảm ơn Kevin , em đã rất kiên nhẫn và chịu khó với chị , cám ơn e đã giúp a chị những ngày qua để chuyến đi vừa ý , chị và gd cám ơn Kevin rất nhiều
customerDennis F
GBUsing Google Chrome, frustrating The ability to do everything online was nice. Issues came up when using Google Chrome browser when entering passport info - entering the expiration date resulted in the other info being deleted. Had the same issue with the "Additional Info" field, so ended up leaving them blank. The one thing I would like to see is for the specific airline options. We selected EVA Air, because we think it's good. EVA's Premium Economy on their website is broken into 3 levels with three different prices. Mango's website doesn't give info on the level your making a reservation for, in fact there are no options for different levels of Premium Economy. The final oddity was getting a text from a Mango agent who had me mixed up with another customer, didn't look at the my name.
Beng Beltran
GBMary Barba = awesome customer service! Mary Anne Barba was very accommodating. She was on top of our transaction and never late to give me an update on my status. She’s been so helpful from start to finish. Thank yon Mary for patiently processing our tickets to Manila. Keep up the good work. Til next time!