Geneve Cooper
GBTheir mantra: "Profit by making customers happy" Excellent everything, would recommend them again! I started planning next year's trip for my students before my current trip had even ended: - Centrally located and quality hotels - Excellent, culturally relevant meals - Well organized itinerary with out any hitches - Enthusiastic tour leaders (I've requested to have our same one for next year's trip, Marc Alia) - Friendly staff and very communicable Passports seems to operate under the oft forgotten mantra of "Profit by making customers happy". I would take a group of 30 travelers to Europe with them ANY time!
Babette Wheelden
GBPassports is hands down the best for custom private student tours! I cannot tell you how grateful we are for the incredible tour passport put together for us. I have been leading European tours for 25 years and hands down Passports gets it right. I’m a little annoyed with myself for not moving to Passports sooner. Our custom private tour was exactly what I hoped for. Minus the rain in Venice, Florence and Rome- nothing any of us can control. And some snafus with flights in due to strike and a missed connection on the return due to airport construction- again out of our control. The trip was exceptional. Students had a meaningful educational experience, they bonded as a group and had fun enjoying so many unique parts of Italy. From Venice to Positano this group soaked it all up and left room to return! Chiara our Tour Director was beyond amazing, organized, kind, considerate, and brilliant! Thank you all for your care in crafting a truly beautiful tour!
Melynda Atkins
GBExcellent experience besides a couple of disappointments The organization before the trip was great! A couple improvements would be to explain early on to tour leaders that it is extremely hard to get tickets to make it to the top of the Eiffel Tower and to let them know that tipping is not included. I found that out a little late and felt uncomfortable asking parents for more money, which let to our guide not being tipped as well as she should have. Our guides on the first day and the south of France portion of our trip were excellent. The food was great and the hotels well located in the center of town. However, the guide during our 2-day visit of Paris was not good at all and the homestay could have been better. Some students had families who went the extra mile to take care of them and show them a good time and others had families who did the bare minimum, which was disappointing for them and me.
Charlotte Finlinson
GBIf you are planning a student tour, look no further than Passports! If you want an amazing tour with top-notch customer service, Passports is the company for you! When my French students asked me to take them to Europe over a year ago, I spent hours researching which company to go with. Best decision I've ever made was choosing Passports. I just got back last night from a dream tour of France and Switzerland and am already wanting to plan another trip! All I can think is that they must have some amazing connections and a little bit of magic to get us such a good price and value for our 10-day trip! All of the hotels were in the hearts of the cities, including Paris! They were beautiful hotels too, with luxurious rooms. My students were in heaven. The restaurants provided a good variety of authentic, filling food and a great atmosphere to socialize over our meals. We had enough interested students and parents to make our tour a private tour and customize many activities. My students absolutely loved riding bikes in Versailles park, riding the TGV train and visiting a cheese and perfume factory. We easily hit all of the popular monuments in Paris and still ended with relaxing time on the beach in Nice. Our tour director was also with us every step of the way, making sure everything went smoothly so I could just enjoy getting to know my students, speaking French with them and making memories with them. I am so appreciative that this company did not cut any corners when it came to my tour and really gave us more than we could have asked for in terrms of quality and the best customer service. I cannot wait to travel with them again in the future!
James Tallman
GBA Great Tour Company and Great Customer Service This was our first trip with Passports. We had heard good things by we were not completely sure what to expect. I have to say, we had many conversations during the trip that revolved around how great a job Passports was doing on the trip. From the hotels to the meals, from the transportation to the activities, from our tour guide to the behind the scenes work that Passports employees had done to ensure a quality tour, we were satisfied at all turns.