Mee Ling Cochran
GB5 star experience Rafael Anton could not be more helpful. All my communications with Compendium were by emails and what a delight and joy it was to receive prompt professional and friendly service from Rafael every time. Well done Rafael, you’re a credit to your company!
customer
GBGreat weekend break Great London hotel. Very good location for seeing London tourist sights.Travel to venue by coach was easy and well organised although it was a 20 minute walk to the coach pickup from the hotel. The only downside was not being advised which concert performance we were scheduled to attend until the week before the break.
Ann Musticone
GBOVERALL THE EXPERIENCE WAS VERY GOOD OVERALL THE EXPERIENCE WAS VERY GOOD. THE HOTEL WAS GOOD, AS WAS THE BREAKFAST. THIS IS NOT A CRITICISM BUT IT WOULD HAVE BEEN HELPFUL IF WE HAD PERHAPS BEEN INFORMED WHAT BUS WE NEEDED TO GET TO THE HOTEL. NOT SURE WHAT THE FISH AND CHIP STATEMENT MEANT AS IT WASN'T MENTIONED AND ON ASKING THE RECEPTIONIST SHE QUITE OBVIOUSLY DIDN'T KNOW ANYTHING ABOUT THE COMPANY OR THE REASON FOR US STAYING. WE REALLY HAVE TO COMPLIMENT THE DRIVER FROM EVAN & EVANS WHO WAS VERY PLEASANT.
customer
GBCancelled guided walking tour Amazing tour guide and plenty of time in both locations (Stonehenge and Bath). However, we were not advised until arrival into Bath that the guided Bridgerton Walking tour was cancelled and no longer operating. As we paid additionally for this part of the tour and had not been advised prior to arriving we were very disappointed! We would have made other arrangements if we knew in advance. We will be seeking a refund.
MrsJ Jones
GBGreat company, helpful & efficient We were very grateful for the effort the company made to transfer the names on the booking twice despite this being against the original rules that the tour was non-transferable. The response times to my emails was very quick and efficient. The tour itself was very well organised & efficient. Highly recommend this company for travel tours.