Juan Rodriguez
COBoliving with friends! TourHero partners in Bolivia worked really fast, they send us the itinerary within 3 days, also having their support on everything we need was really helpful, about our destination it was simply magical! We look forward to doing another trip with TourHero!
Sofia Ch
GBAmazing experience Amazing experience! Tour Hero proposed activities that I hadn’t considered and ended up being some of the favorites of the group. Also, details throughout the trip elevated the experience, making me want to always travel this way! I could relax knowing things where taken care of and if anything came up they would quickly solve it.
Alison Lawton
GBThe transport to and from the resort… The transport to and from the resort was badly organized with no specific directions on where to find the driver on arrival and we had to wait an hour and a half before our driver arrived. Also the transport was over an hour late arriving at the resort to take the first group back to the airport.
Jennifer Scott
CATour Hero Failed the Big Stuff The most important service Tour Hero can provide is reliable transfers from the airport on arrival and to the airport at departure. Our transfer information and service were deplorable. We were not given accurate information on how the transfer was organized among passengers and were not told where to meet. We walked back and forth between terminals at the Punta Cana airport trying to find the shuttle. The exact same problem happened with the next group because the tour company providing the transfer (Sunside Travel) used one driver to transport three separate groups. It was doomed to fail. When leaving our resort, the shuttle was an hour late and we called a cab. We were almost late for our flight. It was very stressful.
Mark Dewey
GBYoga was first class with Chrissy and… Yoga was first class with Chrissy and the retreat was lovely Great food Great massage and mud bath Airport transfers were chaos Not enough outside chairs or sun beds to sit and enjoy the grounds / pool