Teri Inch
GBCompany willing to respond to comments After this comment, I received a phone call to address my concerns. I understand that only one seat was for the lower price. The agent is looking into the person I talked to. I upgraded to 4 stars from 3 stars. Original comment: I got my tickets and the process was relatively easy. However, when I was researching I got one price for an individual but if I increased the number of travelers the per-person price went up $8 or more. When I called to book hoping that talking to a real person would allow for booking all of us at a cheaper price, I was quoted a per-person cost of $30 more than I could get online. The person on the phone was not willing to look into the difference or cared.
robert darden
GBCustomer service is awesome! My experience did not start the best but it ended great! A supervisor attended to my needs and all is well. Excellent service.
Jose Umana Rubio
GBThe prices is good A excelente
Tarek Abujder Bello
BOHey i bought a flight that leaves at… Hey i bought a flight that leaves at 3:55 pm and when you sent me the ticket it was at 11.55 am, y need to change it, someone from the company comtsfted me, and he told that he can refund it for the whole qunatity, that is very nice, because i didnt get to take the flight
Shelly
GBPatricia Is Awesome! Patricia. She is what made my experience so great. My parents contracted COVID-19 at the ages of 84 and 81. "I am concerned that my flight date is too soon. She listened and reassured me that everything was going to be just fine. I expressed that I wanted to leave at a later date. Then she came up with a beautiful idea. To give me credit for a future flight. She was kind, sweet, thoughtful, patient, and comforting. Patricia blessed me today. She was my angel. Sincerely, Shelly J Jevons