Experts in knowledge and service!… I have worked with Swain for travel in Australia and Africa. On both continents they have always exceeded expectations. I have never written a review until now, but I am truly impressed by their precision in handling the required covid tests for multiple country itineraries in Africa. Numerous travelers have been able to experience Africa with ease because of how easy to follow and clearly pre-arranged travelers testing and requirements. Experts in knowledge and service!

Trouble free Tokyo Swain took my requests for Tokyo less than 10 days before we arrived and provided us with a three day trouble free plan which included everything we wanted to see and more. The best part was the young lady who was our personal English speaking guide in Tokyo. She spoke perfect English, we understood every word she said, she provided us with lots of hints and tips and made sure we did not stray out into traffic, She found some wonderful Japanese dining places - authentic food which we loved! We had a car and driver as well, so were able to keep our purchases and bags in the car. Great itinerary, lovely people, hassle free visit, and we got to the ship on time!

Connie was efficient and never… Connie was efficient and never complained about changes my clients made because of the fires. Received 3 texts from my clients telling me how much they were loving their trip in Australia/New Zealand and that everything was working just like we had planned, which is always great to hear!

Kathryn Fisher is wonderful to work… Kathryn Fisher is wonderful to work with. Thorough and detail oriented. She definitely knows her stuff and my clients always return delighted with their experiences in Australia or New Zealand. I have a couple on a 25 day tour right now and i'm sure their reactions will be similar.

What a trip Super people to work with who put together a great trip that we will always remember. They know the best places to stay and the best things to do and the 28 day trip they put together for us included all of them. Due to weather problems our flight was a day late getting to Australia and we had a trip to look for Koloa bears that we were going to miss and Swain made arrangements for our driver to pick us up from the airport and drive us out of the city to catch up with out tour. Normal tour operations don't do this.