Kathryn Fisher is wonderful to work… Kathryn Fisher is wonderful to work with. Thorough and detail oriented. She definitely knows her stuff and my clients always return delighted with their experiences in Australia or New Zealand. I have a couple on a 25 day tour right now and i'm sure their reactions will be similar.

Unforgettable Experience! Just returned from Australia, which was a magical vacation that I will never forget. I had an amazing time spending New Year's Eve on a boat in Sydney Harbor, Kayaking in Byron Bay, and living in luxury on Lizard Island. Each day was better than the last and I can't wait to book my next trip. Thank you Swain Destinations for creating such an unforgettable experience!

Excellent job with planning our New… Excellent job with planning our New Zealand trip, with tailoring to our interests, attention to detail, and great follow up. There were very few glitches, and these were dealt with promptly and effectively. Kathryn, our travel advisor, was very knowledgable, conscientious, and pleasant to work with. Great job team Swain!

Everything went well on the trip Everything went well on the trip. Loved Salamanca Inn and Strahan Village especially. Only criticism I have is that Swain pushes towards high-end options; in some cases they provide only high-end options. I was able to suggest and renegotiate these, and in one case, find an alternative option that Swain was unable to provide. For non-travel savvy or less tech-savvy people, this would be a real problem.

I think this is for the India trip? I am not sure which trip this rating is for, but I think India for Girdley. I thought Bela was ok. She could have been a bit more informative on crafting the itinerary in that my clients stayed 2 nts at the Camel fare in Pushkar but could have done it in 1. So my clients left early and paid an additional $750 for 1 night at Udaipur instead. THEN Bela didn't even inform me of the change which was a bit embarrassing when the client told me. I would expect someone at Swain would have advised me. Bela did, after I called her out on it, apologize.