Linda Lewis
GBThe direction and assistance I received … The direction and assistance I received from Ian Swain for my group of 7 was spot on. Though they ended up changing out 2 tours while there, the tours booked were what they originally requested. The clients commented on the great serviced from Canterbury Trails guide, Irene, as well as the last 2 Luxury Lodges they stayed, Otahuna and Blanket Bay. I had an unusual request for stocking a villa for their stay in Blenheim and that was done efficiently through Swain and Canterbury. Absolutely no complaints with the service. Ian responded to me even if he was traveling.
Sandra Vaessen
GBKathryn Fisher is wonderful to work… Kathryn Fisher is wonderful to work with. Thorough and detail oriented. She definitely knows her stuff and my clients always return delighted with their experiences in Australia or New Zealand. I have a couple on a 25 day tour right now and i'm sure their reactions will be similar.
Justin Dolan
GBExperts in knowledge and service!… I have worked with Swain for travel in Australia and Africa. On both continents they have always exceeded expectations. I have never written a review until now, but I am truly impressed by their precision in handling the required covid tests for multiple country itineraries in Africa. Numerous travelers have been able to experience Africa with ease because of how easy to follow and clearly pre-arranged travelers testing and requirements. Experts in knowledge and service!
Valerie Gerber
GBAustralia, New Zealand , and Fiji Swain Destinations is an A+ vendor to work with from start to finish. Their agents are very knowledgeable, professional and were a pleasure to work with. They got back to me within 24 hours with a detailed itinerary , really making my job very easy. What I always like about Swain Destinations is that they listen to what my clients want to see and do. Excellent service and excellent products.
TK
GBAll around excellent! We have used Swain Destinations for over a dozen trips to Africa, Australia/NZ and India. Never once on any of them has any single arrangement (accommodations, rides, guides, etc) ever not worked perfectly. It's hard to get better than that!