Ciara Murphy
GBNick Harrington did a great job getting… Nick Harrington did a great job getting everything sorted thank you.
Jiawei Han
GBProfessional service Scionn has been very helpful on booking an international flight for me and my wife. He quickly searched related flights when one flight we tried to book was sold out and find what we like. Great professional service.
Pat Cotty
GBResponsiveness in a difficult situation A planned business trip to Denmark was in jeopardy, when my connecting flight to LAX was cancelled an hour before its flight time. No other options existed to reach LAX before the international flight departed.International carriers have different policies in these types of situations. Maze, who handled my rebooking for the next flight out of LAX the following day went above and beyond to smooth out the entire process.
anonymous
GBYami was the best! Yami was extremely receptive, patient and helpful to go through multiple options and help finalize itineraries. he even proposed more cost effective itineraries proactively. Yami is an excellent customer service professional. Highly recommend asking for Yami to help with your bookings.
Laura Kaleinikovas
GBSearch Results are not accurate/available I booked the trip twice and each time it was declined after entering all the passenger info and payment info. Received a call few minutes later from the agent, saying that seats are no longer available but they can still help me book with a price that was much higher. Complete waist of time. As per your response, that it was a bank issue, it is not what was told to me by the agent. Agent said that 3 seats are not available on the flights that I selected but she was able to find 3 seats at a higher costs (on the same flights). I inquired why would search engine allow me to book, and I was instructed to clear the cache and cookies to see actual results. Which I did, and attempted to book again a different flight with the same outcome. Even though the reason given on the emails said "transaction declined", on the call (5min later) I was told that the transaction was declined due to seats being not available for that price.