Excellent service - Marc Lee Excellent service - fast, friendly and helpful. Took time to walk me through the process and explained additional helpful tips. My experiences with Crystal Travel agents like Marc Lee have been very pleasant. Thank you!

Professional service Scionn has been very helpful on booking an international flight for me and my wife. He quickly searched related flights when one flight we tried to book was sold out and find what we like. Great professional service.

Search Results are not accurate/available I booked the trip twice and each time it was declined after entering all the passenger info and payment info. Received a call few minutes later from the agent, saying that seats are no longer available but they can still help me book with a price that was much higher. Complete waist of time. As per your response, that it was a bank issue, it is not what was told to me by the agent. Agent said that 3 seats are not available on the flights that I selected but she was able to find 3 seats at a higher costs (on the same flights). I inquired why would search engine allow me to book, and I was instructed to clear the cache and cookies to see actual results. Which I did, and attempted to book again a different flight with the same outcome. Even though the reason given on the emails said "transaction declined", on the call (5min later) I was told that the transaction was declined due to seats being not available for that price.

Good experience I was assisted by Dylan Cooper, my booking was cancelled for no reason, Dylan reached out to me directly and resolved the issue. He even went a step further and gave me a rate that was lower than what was quoted on other websites. I appreciate the support, will definitely use his website going forward. Dylan also reached out after making the booking and confirmed that I will receive support in case of any travel changes, something that’s rare from most travel companies!

Deborah was very helpful I appreciated the phone call after my original reservation didn't go through. Deborah was very helpful. She gave me her information so I could ask for her when I called back and I was able to get her right away. She was pleasant, patient and very helpful.