Karen Godzich
GBFabulous Trip to Sicily Ciao Italy did a fabulous job arranging our last minute trip to Sicily. The accommodations, tour guides and drivers that Ciao Italy arranged were amazing! The Hotel Boras was beautiful and the staff were so friendly and helpful. Our tour guide Marina was a wealth of knowledge and just so sweet! And our drivers were friendly, efficient and safe. I have to compliment our driver, Cenzo for not only getting us to my grandfathers village safely, but helping us locate our family there! That is something we never thought would happen. Ciao Italy soiled us and I can’t imagine planning a trip to Italy without using them again!
Arnie
GBAlways knowledgeable and professional. My clients returned from their trip to Italy on Saturday. They had an incredible time and I can’t thank Sindi and Ciao Italy enough for all their expertise and professionalism. I always feel very confident booking my clients with Ciao Italy knowing that everyone I work with is so knowledgeable and does a wonderful job. I look forward to working with your team again in the near future.
Kathy
GBTaking Mom to Nonno's birthplace We had a private tour of Sicily including a day in Nonno's village. Ciao Italy arranged a remarkable trip customized to our preferences. The guides, drivers, and excursions were great. The hotel was beautiful and the people could not have been nicer or more accommodating. This trip exceeded all of my expectations.
Ken Maltese
GBConfirm with Sub-Vendors Most of the client experience that I booked through CIAO Italy was good. The couple of experiences that went bad were due to CIAO Italy not confirming with their sub-vendors that everything was all set. Both bad issues were in transportation. One local company had the wrong date for the transportation, and the other the driver got lost on a 2.1 mile ride...and the driver was a local. Not quite sure how that happens. Neither of these issues were CIAO Italy's fault, but I think they should get in the habit of confirming the information with their vendors so the clients have a smooth experience.
Leslie F.
GBFirst time in Italy My clients loved the Itinerary that Ciao Italy put together with us for Venice, Florence and Rome. The transfer companies and the tour companies were top notch and professional. My clients were very comfortable and happy with everything. This was their first time in Italy and because of Flavia's planning and the companies that Ciao Italy works with, every part of the trip was fabulous. Having someone at the airport and the hotel and the train station, waiting to help them to their next destination, was perfect and I don't think they will travel any other way again.