First time in Italy My clients loved the Itinerary that Ciao Italy put together with us for Venice, Florence and Rome. The transfer companies and the tour companies were top notch and professional. My clients were very comfortable and happy with everything. This was their first time in Italy and because of Flavia's planning and the companies that Ciao Italy works with, every part of the trip was fabulous. Having someone at the airport and the hotel and the train station, waiting to help them to their next destination, was perfect and I don't think they will travel any other way again.

CARRANI TOURS ARE A TOTAL SCAM CARRANI TOURS ARE A TOTAL SCAM. They use HEADOUT to sell their tickets but have absolutely zero communication between the two companies. They will both just take your money then make you run around in circles, for weeks, trying to get it back.

We had an amazing trip to Italy We had an amazing trip to Italy! The trip was perfectly laid out for us. We had great experiences with all of our car transfers and can not say enough positive thingsabout the hotels that were booked for us. The only issue we had was a tour guide not showing up in Florence but otherwise it was flawless. Thank you Ciao Italy for an amazing experience, we look forward to booking our next trip!!

Confirm with Sub-Vendors Most of the client experience that I booked through CIAO Italy was good. The couple of experiences that went bad were due to CIAO Italy not confirming with their sub-vendors that everything was all set. Both bad issues were in transportation. One local company had the wrong date for the transportation, and the other the driver got lost on a 2.1 mile ride...and the driver was a local. Not quite sure how that happens. Neither of these issues were CIAO Italy's fault, but I think they should get in the habit of confirming the information with their vendors so the clients have a smooth experience.

Fabulous Trip to Sicily Ciao Italy did a fabulous job arranging our last minute trip to Sicily. The accommodations, tour guides and drivers that Ciao Italy arranged were amazing! The Hotel Boras was beautiful and the staff were so friendly and helpful. Our tour guide Marina was a wealth of knowledge and just so sweet! And our drivers were friendly, efficient and safe. I have to compliment our driver, Cenzo for not only getting us to my grandfathers village safely, but helping us locate our family there! That is something we never thought would happen. Ciao Italy soiled us and I can’t imagine planning a trip to Italy without using them again!