Renee from Ciao Italy Tours … Renee from Ciao Italy Tours continually delivers memorable experiences for my clients traveling to Italy. I am grateful for her knowledge, accessibility and the confidence I have knowing my clients are in good hands. My client just returned this week from Ciao Italy vacation that Renee helped with and sent me the following: Hi just wanted to let you know we got home last night. Our trip was amazing. Thanks to you everything you set up for us was perfect. Everybody was professional on time. Everything went off without a hitch. Just wanted to thank you again for all your help and everything you did for us.

Confirm with Sub-Vendors Most of the client experience that I booked through CIAO Italy was good. The couple of experiences that went bad were due to CIAO Italy not confirming with their sub-vendors that everything was all set. Both bad issues were in transportation. One local company had the wrong date for the transportation, and the other the driver got lost on a 2.1 mile ride...and the driver was a local. Not quite sure how that happens. Neither of these issues were CIAO Italy's fault, but I think they should get in the habit of confirming the information with their vendors so the clients have a smooth experience.

Outstanding Partner Very much appreciate our partnership with Ciao Italy as they always come through with amazing experiences and itineraries that clients love. My most recent clients have continued to RAVE about their tour experiences and their in destination guides. Thanks, Ciao Italy, for always have our clients experience at the forefront of your business model and delivering excellent service for clients and my travel agency!

We would like to thank Nancy Bradford and Ciao tours … We would like to thank Nancy Bradford from Nomadic Travel Company in conjuncture with Ciao Italy tours for an amazing, beautiful, personalized trips! They put together our tours of Venice, Bologna, Florence, Sorrento, Amalfi coast, Pompeii and Rome. Hotels rooms were what we expected but bathroom and showers could have been bigger. Travelling and transfers were exactly how we requested it! Everything was perfect from start to finish, English speaking vans drivers and trains were on-time, with spacious seats and luggage accommodations. Activity vouchers, with detailed explanation, VIP tickets to skip long lines and tour guides were knowledgeable and friendly. There was not a day that we did not know what to do or where to go! We are very happy we used Ciao Italy and we would highly recommend them to anyone traveling to Italy. Michael and Maria.

CARRANI TOURS ARE A TOTAL SCAM CARRANI TOURS ARE A TOTAL SCAM. They use HEADOUT to sell their tickets but have absolutely zero communication between the two companies. They will both just take your money then make you run around in circles, for weeks, trying to get it back.