Sharynne Frazer
GBNICOLAS NUNEZ NICOLAS NUNEZ, WAS MY GUARDIAN ANGEL. I HAVE NOT TRAVELED IN A WHILE AND WAS NOT CMFORTABLE WITH ALL THE RESEARCH ONE HAS TO DO. DEALING WITHSEAT SELECTION/PAYMENT, BAGGAGE SELECTION/PAYMENT - BOARDING PASS AND LUGGAGE CHECK IN. NICOLAS CONTINUE TO RE-ASSURE ME THAT HE WOULD TAKE OF EVERYTHING AND NOT TO WORRY. HE DID JUST THAT! MY FLIGHT LEAVES TOMORROW FOR ORLANDO AND I KNOW IT WILLBE A SMOOTH TRIP. THANK YOU SOOOOOOOOOO MUCH NICOLAS NUNEZ!!
Deborah and Doug
GBCUSTOMER SERVICE EXCELLENCE Grace exceeded our expectations even with all the challenges we presented to her. Definitely appreciated speaking to her considering all the language barriers we encountered before her. She is a huge asset to this company. There needs to be more Grace's.
Steve Clark
GBMatthew Wilson I want to give a huge shout out for Matthew Wilson for helping me get home. He helped me find a plane ticket home from New Mexico to California. He was very efficient, professional and patient. Being stuck in a different state, I just wanted to go home and he got me that seat to come home. Thank you very much, Matthew Wilson.
L.E. Welden
GBDave and Emily were fantastic Dave Carlos and Emily were fantastic. Dave couldn't have been nicer! He stayed on the phone with me for almost an hour, helping me rearrange travel after I got snowed in in Oregon! So professional and courteous. I couldn't say enough nice things about his outstanding job in helping me out. What a lifesaver! And Emily helped me (very patiently) with this link! Thank you! Thank you! Thank you!
RAJ NAGARAJAN
GBPLEASANT EXPERIENCE TO REMEMBER! This is to share my pleasant experience with Roma Wilson who helped me to confirm our family seats on our various reservations with Singapore Airlines. She was very professional, pleasant to talk to, patient to listen to and courteous in taking care of all the requests. She is an example of caring beyond expectations! She is an asset for your company and don' let her leave. All the best!