L.E. Welden
GBDave and Emily were fantastic Dave Carlos and Emily were fantastic. Dave couldn't have been nicer! He stayed on the phone with me for almost an hour, helping me rearrange travel after I got snowed in in Oregon! So professional and courteous. I couldn't say enough nice things about his outstanding job in helping me out. What a lifesaver! And Emily helped me (very patiently) with this link! Thank you! Thank you! Thank you!
kodjo sandji
GBEthan Wills has just made my day Ethan Wills has just made my day. Rescheduled my flight just 24h before departure while I was able to keep my first class and even made sure I had my window seat. I am beyond grateful and happy. Diligent, empathetic, polite, truly detail oriented and the real definition of satisfaction guaranteed. I hope our call is the to get you that promotion you deserve (assuming), thanks again Ethan and keep up the great work.
RAJ NAGARAJAN
GBPLEASANT EXPERIENCE TO REMEMBER! This is to share my pleasant experience with Roma Wilson who helped me to confirm our family seats on our various reservations with Singapore Airlines. She was very professional, pleasant to talk to, patient to listen to and courteous in taking care of all the requests. She is an example of caring beyond expectations! She is an asset for your company and don' let her leave. All the best!
Scruffy Dog
GBSean was outstanding. Sean was outstanding. Very patient and very helpful. Explained the flight details and answered all of our questions.
Deborah and Doug
GBCUSTOMER SERVICE EXCELLENCE Grace exceeded our expectations even with all the challenges we presented to her. Definitely appreciated speaking to her considering all the language barriers we encountered before her. She is a huge asset to this company. There needs to be more Grace's.