PWE
CAExcellent services I really appreciate the services provided by the staff in your company over the last 3 weeks. Without their assistance to timely correct the mistake, we wouldn't have boarded a flight overseas. This was because one of our names on the booked air ticket didn't match the one on the passport. Special thanks to Ethan Wills and Oscar Adam for their continuous support and constant updates. In addition, I'm very grateful that Ethan who spent so much time and effort for this matter.
L.E. Welden
GBDave and Emily were fantastic Dave Carlos and Emily were fantastic. Dave couldn't have been nicer! He stayed on the phone with me for almost an hour, helping me rearrange travel after I got snowed in in Oregon! So professional and courteous. I couldn't say enough nice things about his outstanding job in helping me out. What a lifesaver! And Emily helped me (very patiently) with this link! Thank you! Thank you! Thank you!
Thomas Schaefer
GBAlanzo White… seriously thank you Alanzo White… seriously thank you. customer service better than perfect. I couldn’t ask for a better agent. Next time I book a flight which is 3 to 4 times a year easy I will definitely call back. Again Alanzo THANKS.
Ronald Sordillo
GBKenna did an excellent job Kenna did an excellent job. Of the many Spirit representatives I have delt with, Kenna was the only one to get the job done. I truly appreciate her professional approach. And the fact that she called me back when we were disconnected was very good customer service. Thanks Dorothy Sordillo
kodjo sandji
GBEthan Wills has just made my day Ethan Wills has just made my day. Rescheduled my flight just 24h before departure while I was able to keep my first class and even made sure I had my window seat. I am beyond grateful and happy. Diligent, empathetic, polite, truly detail oriented and the real definition of satisfaction guaranteed. I hope our call is the to get you that promotion you deserve (assuming), thanks again Ethan and keep up the great work.