PWE
CAExcellent services I really appreciate the services provided by the staff in your company over the last 3 weeks. Without their assistance to timely correct the mistake, we wouldn't have boarded a flight overseas. This was because one of our names on the booked air ticket didn't match the one on the passport. Special thanks to Ethan Wills and Oscar Adam for their continuous support and constant updates. In addition, I'm very grateful that Ethan who spent so much time and effort for this matter.
kodjo sandji
GBEthan Wills has just made my day Ethan Wills has just made my day. Rescheduled my flight just 24h before departure while I was able to keep my first class and even made sure I had my window seat. I am beyond grateful and happy. Diligent, empathetic, polite, truly detail oriented and the real definition of satisfaction guaranteed. I hope our call is the to get you that promotion you deserve (assuming), thanks again Ethan and keep up the great work.
Maui shopper
GBA productive experience with Anderson Smith I worked with Anderson Smith to change flights previously changed by the airlines without notifying me in advance. He was patient and very helpful. He asked for needed info and waited while I retrieved some of the info from my files/computer. He also verified my name on my passport and credit card for security reasons. He always told me when he was putting me on hold and checked back within a reasonable time. He also called me back when he said he would. He arranged new flights on another airline, handled the cancellation with the first airline and helped to get a refund of the first airline charge. Anderson was professional and pleasant to work with.
RAJ NAGARAJAN
GBPLEASANT EXPERIENCE TO REMEMBER! This is to share my pleasant experience with Roma Wilson who helped me to confirm our family seats on our various reservations with Singapore Airlines. She was very professional, pleasant to talk to, patient to listen to and courteous in taking care of all the requests. She is an example of caring beyond expectations! She is an asset for your company and don' let her leave. All the best!
Lora Warren
GBDavid cooper was very understanding and… David cooper was very understanding and patient. He was very pleasant and went step by step during the whole process of purchasing my tickets . I would refer to the airlines to others,