i had a last minute booking problem and… i had a last minute booking problem and dear sweet katya made magic. she helped us work out different dates w a minimum of fuss and a maximum of warmth and intelligence thx katya

Customer service agents are friendly Customer service agents are friendly, professional and helpful. I just wish the total costs were upfront the first time I was contacted about the Margaritaville at Sea cruise. I paid for the initial package believing everything was paid for, then they say I have to pay for port fees, parking, gas surcharge, tips, hotel taxes, transportation, etc. You think it will be an economical trip, but added expenses add up to being expensive.If you change your mind, the money is forfeited. I would like to see an itemized invoice to see what all the money I paid included.

Called in to book my vacation Called in to book my vacation, Aj was on top of the his game answered my questions explained thoroughly and had positive attitude. Offered me a better deal, didn’t even have to bring the car sales men pitch out!

Jen is an excellent representative Jen is an excellent representative for your company. I had received a third text telling me that I needed to verify my reservation. I have already done this, but I keep getting getting texts. I spoke to Jen today. She reassured me that my reservation was indeed verified. She was very kind and patient. I was a little nervous about getting another cancellation notice if I don’t verify!

Osvaldo Perez Assisted us with Excellence…… Osvaldo Perez helped us with numerous questions & concerns about our trip! He was so patient! The pressure to make decisions now was taken off us, which brought peace. Osvaldo was professional & showed compassion for our concerns. We will call him again when we make our trip reservations!