This company is very service oriented and enthusiastic. This company is very service oriented. They share their enthusiasm for history and travel with those who join their tours. In addition, they also create an atmosphere for the tour group to form bonds which last beyond the tour itself. We are very thankful for the tour we joined in 2017 for the 500th Anniversary of the Reformation.

Superb Job Coordination of our travels was superb. The travel connections were well planned, guides very informative, and location and quality of hotels were excellent. Requests and questions related to our trip were quickly answered, and Reformation Tours had the flexibility to consider alternate travels. Trip app was a very informative tool that we used to review agendas, maps, websites and vouchers. Superb job. Beds in Europe are generally very firm, so that was new. Would consider less time in Coburg in exchange for more time Rothenburg.

Luther Reformation and Bavarian Tour A distinction should be drawn between the administrative people at Reformation Tours and those who were directly involved on the tour (the tour guide and hosts). We were quite pleased with the process of booking the tour. It was very efficiently and professionally done. We were less pleased with the actual tour itself. The tour director had a difficult time in accommodating the needs of those in the group and on occasion was quite curt. Some room accommodations were below expectations. Also, on some occasions misinformation was provided concerning tourist questions. Perhaps the most serious criticism would be the lack of providing time for a lunch meal on the day in Salzburg in which we went for as much as 10 hours without food. While there were apologies for this there was no accommodation to correct the situation, only that we could purchase beverages from the bus driver, adding insult to injury. Several folks commented that "what if one of us was diabetic?"

Tour was good Tour was good. three problems. 1. The tour of Edinburgh Castle was confusing. The tour guide spent greater than 30 minutes outside the castle just talking. We didn't know how much time we would get to walk around. It was very frustrating. 2. A group dinner was scheduled at the Trout Inn. It should have been obvious to our tour guide, Nick, that he needed to help the restaurant organize how to deliver our pre-ordered meals. Someone should have assigned us seating so that the restaurant knew where to deliver the meals. Also, someone should have called ahead and verified that they were ready for us to arrive. As it happened, they were not ready. We had trouble getting drinks, we waited over two hours and never got fed. Unsatisfactory. 3. The final group meal in Windsor was not organized. The restaurant was not big enough to seat all of us in one location. Poor planning.

We really appreciated all the attention… We really appreciated all the attention to details for such a large group. Since David has reviewed you as well, the only item I would mention was that the upper room in the HoffBrau (spelling?) for Octoberfest was rather marginal. I think we sat for an hour and a half before we got anything and the fact that if you wanted a Dunkel beer you had to get a HUGE one but if you ordered something else you got a smaller one/choice. I said small Dunkel and got too much. When we finally received our meal it wasn't even what was promised, noodles and no veggies! Rest was awesome! Thanks!