My December 2023 Umrah with Safwa… My December 2023 Umrah with Safwa Travels, specifically dealing with Agent Arsalan, was a complete disaster. Arsalan's unresponsive customer support, constant delays, and lack of trip knowledge were infuriating. They disappeared after taking my money, made last-minute hotel changes without warning, and the drivers were utterly unresponsive. Avoid this agency, especially Agent Arsalan, at any cost!

We recently performed Umrah as a family… We recently performed Umrah as a family and worked with Br. Arslan. It was a great experience working with him, he was knowledgeable and always on top of things when comes to a question or concerns!

Excellent Umrah experience for my wife and son I am soo grateful that I sent my wife and son in winter break with Safwa travel From the time they both landed At Jeddah airport to the end of trips was comprehensive nature of the service provided. Every aspect of the trip was meticulously planned I am thankful to Zain, Arslan and all others team who provide my wife and son provided excellent exceeded expectations services Thank you once again for your dedication, commitment, and outstanding service. I highly recommend Safwa Travel and Inshallah in future when I go for Umrah I will definitely book with them Thank you Dr Altaf Suleman

Excellent Customer Service from Brother Arsalan I have been working with Brother Arsalan for planning an Umrah and he has been really helpful in answering all of our questions and considering different flight and hotel options to cater to our needs. He explains everything clearly and in a respectful manner. He also shared the best options based on our health limitations and budget. So many positive things to say - thanks Brother Arsalan and Safwa Travels Team!

Would highly recommend Since I landed at Jedda Airport, the transportation to Mecca, Madina, the hotels and Ziyat, etc. has been excellent. I would highly recommend this company to future travelers and would like to refer people to Umar. He is a great guy. He is patient and answered all questions and concerns.