stephen
GBCalled before purchasing Called before purchasing. Gentleman was very knowledgeable and helpful. Talked me into purchasing less expensive tickets than I had planned for. Only wish I would have know our seats were beside a volume w/ large pipes coming from the 3rd floor. Obstructed view to the finish line. Other than that, great experience. would use again.
Carol W.
GBThank you DerbyBox.com for a fantastic… Thank you DerbyBox.com for a fantastic experience! Booking my Kentucky Derby ticket through your company was very pleasant and effortless. My ticket was delivered right to my door! Thank you DerbyBox.com for making my first Derby so incredible!
Jenny
GBI ordered my Kentucky Oaks ticket at… I ordered my Kentucky Oaks ticket at last minute, got a great seat and picked up my ticket at the office the day before the race. I highly recommend DerbyBox.com for tickets. It's easy to order the ticket online, and pick up in the office if not enough time to get your tickets in the mail. I was given a parking lot pass when I picked up my ticket, which was a huge plus! Also, I received an email in advance of the office hours (closed on Derby Day), which was super helpful with planning.
Young
GBPurchased package for the Derby in Jan Purchased package for the Derby in Jan. Found out in March my husband has throat cancer and chemo and radiation treatments would start late April for 7 consecutive weeks. I contacted Derby Box on March 25th to cancel and they informed me they could only refund 75% because I might be trying to scam them. Totally disgusting. Hoping to celebrate cancer free at the Derby next year but will not be using this company.
Jessica Reynolds
GBWonderful experience. Had a wonderful experience with derby box! Exceptional customer service and fast shipping. I wasn’t sure if I would be receiving an e ticket or paper tickets so I Emailed derby box and received a reply within minutes. Will definitely purchase again.