Young
GBPurchased package for the Derby in Jan Purchased package for the Derby in Jan. Found out in March my husband has throat cancer and chemo and radiation treatments would start late April for 7 consecutive weeks. I contacted Derby Box on March 25th to cancel and they informed me they could only refund 75% because I might be trying to scam them. Totally disgusting. Hoping to celebrate cancer free at the Derby next year but will not be using this company.
Yvonne Holmes
GBEnjoyed the experience! We enjoyed our experience, the only concern we had was the parking, as we paid $215.00 to park at one of the locals home, when we could have parked at another local for $20 dollars. The food at the derby needs improvement because almost everyone was selling the same thing as the food was not good except for fries, and tulips drinks, and lilies of course!
JP in Texas
GBGot our Tickets for 2019 Kentucky Oaks… Got our Tickets for 2019 Kentucky Oaks and they were exactly what they said they would be and we were pleased with service and delivery. The particular box was described as having a betting terminal, but be aware you have to have a PIN and account to be able to use it. Probably best to set it up ahead of time.
Venus Waters
GBDerby Box has been great as this was… Derby Box has been great as this was our second time purchasing tickets from them! They have great prices for great seats. We received our tickets way in advance before the event including a free uprade! We highly recommend them.
Cope
GBProfessional, seamless experience Excellent support when I called regarding tickets. Seats were as expected and the up grade to being closer to the finish line was wonderful. As a first time visitor to the Derby it would have been helpful to know that the seats in the clubhouse box, although numbered on the tickets, are not "assigned" in the actual box, so it was first come first seated, with no regard for the seat numbers on the ticket. We had such a great time we plan on going again next year and especially liked our Derby Day seats and will be booking again with Derby Box. We had a fabulous time even though it rained practically the entire time on Saturday. Thank you for making our arrangements so seamless.