JaywayTravel is beyond good! JaywayTravel is fantastic at planning and implementing independent travel that can suit all tastes. We were a 3 generation family traveling to Croatia and it could not have been more enjoyable. All arrangements came off flawlessly. On a scale of 1 to 100 Jayway scores 100%. We have told many of our friends and fellow travelers how terrific they are. I have since booked two more trips!

This experience was apalling This experience was apalling. The travel agent ghosted me for weeks to go over the fine details of my trip to Central Europe and never fulfilled my needs to hold my hand for a 26 day trip. They were unresponsive to my requests and unable to fulfill my itinerary because they did not have relationships with tour people and vendors for my locations and requested activities. For example bike riding tours in various cities. I tried hard to work with them but I had to go elsewhere. The agent was cairn and he was a pompous ass.

If I could give 10 stars If I could give 10 stars, I would. Most complete, thorough, friendly, understanding, flexible travel agency I have ever worked with. Cecilia was a wonderful first contact and initial planner. Valentina and Flavia were our local Italy concierges. Our itinerary was well planned and very personalized. They were available and responsive anytime we had any issues… train cancellation, getting lost in Venice. Valentina met us at our first hotel. Venice, Florence, Rome, Sorrento. All hotels were wonderful. The private drivers for our transfers and private tours became our friends. Everything was first class and exceptional. We were totally spoiled. Memories that will last forever

Great experience traveling with JayWay We had really good experience with JayWay Travel planning our trip to Greece and Venice. Everything went so smooth and easy! The personal attention that was paid to us made us feel like royalty! Easy communication, great planning, personal attention, great accommodation to customer needs! And prompt answers to all our questions! The local contacts are very experienced and provide help and guidance all through your trip. We certainly will use them again!

Personalized and detailed trip planning We just returned from Croatia on a trip planned with JayWay. It was amazing! JayWay makes it super easy to plan a trip from start to finish. Every detail is taken care of, communication is clear and detailed, friendly, responsive and helpful. We felt very prepared going into the trip having the thorough itinerary in hand. When little changes needed to happen along the way our Croatian rep was very responsive and helpful. This is our second trip with JayWay and will continue to travel with them in the future. They take their knowledge of the areas and worked with us to provide a personalized trip that we loved!