Multiple bad experiences with Charlene's Safe Ride Charlene's safe ride has been late many times and overcharged a friend of mine without notice. She did not know until she checked her credit card statement. Also, their rates are not competitive compared to other cab companies in the area.

Service Good, website terrible Don't try and book anything on line - you cannot do it. First it was a wildly incorrect amount ($3700 to travel from Durham to RDU), that was corrected and now it asks for information that it not on the form (your email) or has been done (accept terms).

Excellent service Just wanted to place on record our appreciation for the service provided. The Drivers were courteous and on time. We as parents sending kids from other end of the world- Philippines- worry and are very anxious- because of Organisations like yours, you ease our anxiety. Thank you again.

Always My First Choice When I need a taxi, I always contact Charlene's Safe Ride. Over the years, they have consistently provided reliable, courteous service. Their drivers are on time, helpful with baggage and take the most efficient routes. Their website is excellent and allows one to reserve and pay for the ride in advance if desired. Someone calls to verify so there is no confusion. I recommend this taxi service to all of my friends and family.

Only SUPER-POSITIVE surprises I definitely recommend Charlene's Safe Ride to anyone. I used it to reach RDU airport and also on my way back. I really can't find anything negative in the service they offered. They were super-efficient in managing my trip even thought I don't have a phone number. Quick and kind e-mail responses, efficient chat service, friendly taxi drivers PERFECTLY on time (even in advance), safe ride, clean cabs, possibility of paying via debit card with receipts e-mailed instantaneously, no surprises on the taxi fare (30$ dollars no matter on traffic). If you don't belive me, try it!