Multiple bad experiences with Charlene's Safe Ride Charlene's safe ride has been late many times and overcharged a friend of mine without notice. She did not know until she checked her credit card statement. Also, their rates are not competitive compared to other cab companies in the area.

Excellent What really makes a difference with Charlene's is their dispatchers: all are polite, very friendly and attentive. Jen, the daytime dispatcher, was very kind while patiently answering my questions, booking my reservation and taking my credit card payment. Besides that, I received a great service from the driver. Even complimentary bottled water and a wakeup up early morning! Highly recommended service1

Professional, dependable and couteous transportation services you can trust. We have relied on CSR for their competitive transportation services over the past 3 years. CSR's customer focus is always professional, safe, friendly and flexible. Their online billing system allows for reliable, quick and secure payment options. Our drivers have always been prompt, courteous and flexible in meeting our needs including a wake-up call, driver name and number for coordinating location and exact time of pick-up and return services.

Only SUPER-POSITIVE surprises I definitely recommend Charlene's Safe Ride to anyone. I used it to reach RDU airport and also on my way back. I really can't find anything negative in the service they offered. They were super-efficient in managing my trip even thought I don't have a phone number. Quick and kind e-mail responses, efficient chat service, friendly taxi drivers PERFECTLY on time (even in advance), safe ride, clean cabs, possibility of paying via debit card with receipts e-mailed instantaneously, no surprises on the taxi fare (30$ dollars no matter on traffic). If you don't belive me, try it!

Great experience Driver was friendly and professional, arrived on time, and got me to my destination quickly. When I requested receipts for my finance department, CSR responded within 10 min. Will definitely use CSR again.