always reliable, on time and friendly service I was lucky to find Charlene's when looking for an airport service in Durham. I have needed to travel to Durham quite a bit recently for family issues and I knew I could always rely on them. Great value, timely and reliable service, great follow up and confirmations. I enjoyed learning the history of the drivers, very engaging.

Only SUPER-POSITIVE surprises I definitely recommend Charlene's Safe Ride to anyone. I used it to reach RDU airport and also on my way back. I really can't find anything negative in the service they offered. They were super-efficient in managing my trip even thought I don't have a phone number. Quick and kind e-mail responses, efficient chat service, friendly taxi drivers PERFECTLY on time (even in advance), safe ride, clean cabs, possibility of paying via debit card with receipts e-mailed instantaneously, no surprises on the taxi fare (30$ dollars no matter on traffic). If you don't belive me, try it!

Excellent service Just wanted to place on record our appreciation for the service provided. The Drivers were courteous and on time. We as parents sending kids from other end of the world- Philippines- worry and are very anxious- because of Organisations like yours, you ease our anxiety. Thank you again.

Very reliable service. I use this service to get my 8 years old boy to school. They have been on time, safely driving my child and affordable. I highly recommend them to everyone.

Reliable and would definitely use again Super easy way to make reservation, driver was very nice and got us to the airport for a lower price than any other competitor.