good and awesome hotel to stay in for… good and awesome hotel to stay in for vacation .Near to ocean drive and good location .I recommend

Will not accommodate customer when unpreventable issues occur Excellent Hotels would not help me in any way when I was unable to make my hotel reservation due to a natural disaster. Due to hurricane Sandy my flight was cancelled and I wasn't able to make my hotel reservation, and they did nothing to help me in this situation. They would not refund my money, would not let me re-book my trip or extend my days, and did not offer me any type of voucher. The customer service was extremely poor too. There prices are good, but I would not recommend them to anyone, because they are not at all about helping or accommodating the customer.

excellent pricing, quick replies first time I used excellent hotels. found the pricing very good with speedy replies. Was able to complete booking with confirmation in only a few hours. plan to use them again.

no email confirmation I have not recieved my email confirmation. EH292491