Lynn Brisson
GBBooking difficulties I had a lot of difficulty booking a flight - no one's fault at your company - and everyone I worked with was excellent - Charlie, Emma and Tyson. Although I couldn't give Tyson all the information he requested in order to look into my booking, he still found it and discovered all my issues had been resolved. He then provided me with helpful, reassuring links and made certain I was satisfied. You have a well-trained, eager to please staff of whom you should be exceedingly proud. Please reward them all.
Mike Flores
PHFirst Class Customer Service Charisma who has been a great help in booking my flights and she goes above and beyond her role. This experience and service in booking and taking this trip was first class. It was easy to book, the emailed ticket I received were clear and on time. Charisma helped me throughout this booking and I really appreciate her presence. I certainly recommend your business to our friends in the future and you deserve an appreciation as first class as well. Thank you Charisma!
Mehmet BAGLAM
TRNYC Fligt fixed my mistake First of all, let me say this; I've never heard of this ticket agency before. However, when I looked at the booking sites, it showed the most affordable price, but the most important thing was that the customer score was very high. Now I understand why it is high. I made a mistake while planning my flight and that's how I bought my ticket. Despite this, customer representative Greyson understood the situation and took care of it immediately. He managed the process step by step and eventually did many of the procedures on my behalf. I bought tickets from many sites, but here you have nothing to do with the site, application etc. Those who contact you are very professional, communication oriented, and also kind. Thank you for your help Greyson...
Mustafa Hepekiz
GBOvercharged and Unfulfilled: A Disappointing Experience with Hop2 I recently booked a flight from Houston to Izmir through Hop2 and decided to upgrade to a preferred seat for an additional $88. However, upon checking Lufthansa’s own website, I discovered that the same seat was available for only $66. Not only was the seat still open for purchase, but it also became clear that Hop2 had not finalized my reservation. This experience has shown a lack of transparency and overcharging by Hop2, leading me to question their reliability and honesty. It’s crucial to trust your travel provider, and unfortunately, based on this experience, I cannot recommend Hop2 as a trustworthy option.
Baha Amayreh
GBAutumn did a great job and provided me… Autumn did a great job and provided me with a ticket after I was hesitant to book. Autumn gave me kind and encouraging words, as I was having trouble getting a ticket at a reasonable price. Autumn even provided a better ticket than I expected. I will advise my friends to book through your site and deal with you because you employ professional employees with professional experience at work. Autumn, you have 10 out 10. thank you